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Windows Server 2016 hung on "Getting Windows ready..." after 7/11/17 Patch RRS feed

  • Question

  • I have 2 Hyper-v systems I applied today's updates to (7/11/17). Both are stuck at the screen "Getting Windows ready Don't turn off your computer". Apparently the update has failed on both server 2016 VM machines. This is critical. How do I get the systems back. Remember they are both Hyper-V virtual Server 2016 systems running in Hyper-V on Server 2012.

    Wow as I am typing, one of the servers is restarting. After maybe 1 to 2 hours on the Getting Windows ready screen. After the restart it is finally "Working on updates". Finally got a login screen on one. 

    Both systems finally were successfully updated. But the process took WAY TOO LONG! Any ideas why?

    Tuesday, July 11, 2017 11:47 PM

All replies

  • Hi ,

    this it is very possible that an update takes that long. Sometimes it can get stuck with a process that holds a file that needs to  unlock first.

    Wednesday, November 29, 2017 7:57 AM
  • Hi,

     

    There are several reasons why the installation or finalization of one or more Windows updates can hang.

    Most often, these types of problems are due to a software conflict or a preexisting issue that simply wasn't brought to light until the Windows updates started installing.

    You may restart your computer when it occurs again, then use the below steps and check if this helps resolve the issues-



    Method 1:
     I would suggest you to check in the update history if you are getting any error codes for the failed updates. If you get any errors, do provide us the same to assist you better. To check the recent updates installed on your computer.
    View updates history -
    a. Click Start, Settings and then control panel (all items view). Click on the Windows Update icon.
    b. Click on view update history link.
    c. To view the details of a single update select and right click on a listed windows update, then click on view details. Click Close when done.

    Method 2:
    Use the system update readiness tool –
    Download the System Readiness Tool.The System Update Readiness Tool checks your computer and tries to resolve certain conditions that could interfere with the installation of updates or other software.Here is a link to download System Readiness Tool; you may do it according to the exact configuration of the computer:
    http://support.microsoft.com/kb/947821

    Best Regards,

    Frank




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    Thursday, November 30, 2017 9:43 AM
    Moderator