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cannot acces the specified divice, path or file. c:\windows\system32\FirewallSettings.exe RRS feed

  • Question

  • I have this realy big issue.. 

     

    can not access the specified device, path or file. You may not have access permissions on the item

    this works for c:\windows\system32\FirewallSettings.exe, c:\windows\system32\rundll.exe

     

    when i'm looking in the folder i have acces to read them but not the access to read the folder of system32 itself..

    is it possible to get back the access so i can read em ??

     

    regards

    Sbasti25

    Thursday, August 4, 2011 8:57 PM

Answers

  • Hi,

    Probably virus.

    If there is any antivirus installed, I suggest we perform the following steps to protect the system:

    Step 1: Update the definition file for the antivirus program.

    If you do not have an antivirus program installed, I would suggest install Microsoft Security Essentials to protect the system from being infected with virus.

    Step 2: Disable and Enable System Restore to clear the virus permanently.

    Many viruses infect restore points. In order to clear the infected files permanently, we should clear the restore points. Please use the steps below to do so:

    1. Click "Start, input "SYSDM.CPL" (without quotation marks) and press "Enter".
    2. On the "System Protection" tab, click to turn off System Restore on all drives, and click "OK".
    3. Please repeat the above steps to enable System Restore again.


    Step 3:Boot your computer into Safe Mode and then run your antivirus software on your computer to scan for and remove any possible Virus and Malware infections.
     
    1. Restart the computer.
    2. Keep pressing the F8 key until the Windows Startup menu appears.
    3. Choose "Safe Mode", and press "Enter".
    4. Run the computer in Safe Mode.
    5. Start your antivirus program and scan the system in Safe Mode.

    Step 4: Scan for virus in Safe Mode with Networking

    Note: If you are using a cable modem or home LAN connection, please start from item 1 below. If not, please skip items 1~3 and go to item 4 directly.

    1. Restart the computer.

    2. After "POST" (the Power On Self Test usually has a text mode screen at the beginning when a system boots up), keep pressing the F8 key until the Windows Startup menu appears.

    3. Choose "Safe Mode with Networking" and press Enter.

    4. Please open Internet Explorer and visit http://safety.live.com

    5. Please click the "Full Service Scan" button and follow the instructions on screen to scan for viruses on the computer.

    Please check if you can remove the Trojan now.

    Best Regards,

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Tuesday, August 9, 2011 8:44 AM
    Moderator

All replies

  • Rundll.exe is not a Vista file. Older versions of Windows had this file.
    Suggest you run a virus scan.
     
    --
    ..
    --
    "sbasti25" wrote in message news:54ae7906-4901-4fc4-b0b3-f3c431c2b7f4...
    >I have this realy big issue..
    >
    >
    >
    > can not access the specified device, path or file. You may not have access
    > permissions on the item
    >
    > this works for c:\windows\system32\FirewallSettings.exe,
    > c:\windows\system32\rundll.exe
    >
    >
    >
    > when i'm looking in the folder i have acces to read them but not the
    > access to read the folder of system32 itself..
    >
    > is it possible to get back the access so i can read em ??
    >
    >
    >
    > regards
    >
    > Sbasti25
    >
     
     
    Sunday, August 7, 2011 9:22 AM
  • Hi,

    Probably virus.

    If there is any antivirus installed, I suggest we perform the following steps to protect the system:

    Step 1: Update the definition file for the antivirus program.

    If you do not have an antivirus program installed, I would suggest install Microsoft Security Essentials to protect the system from being infected with virus.

    Step 2: Disable and Enable System Restore to clear the virus permanently.

    Many viruses infect restore points. In order to clear the infected files permanently, we should clear the restore points. Please use the steps below to do so:

    1. Click "Start, input "SYSDM.CPL" (without quotation marks) and press "Enter".
    2. On the "System Protection" tab, click to turn off System Restore on all drives, and click "OK".
    3. Please repeat the above steps to enable System Restore again.


    Step 3:Boot your computer into Safe Mode and then run your antivirus software on your computer to scan for and remove any possible Virus and Malware infections.
     
    1. Restart the computer.
    2. Keep pressing the F8 key until the Windows Startup menu appears.
    3. Choose "Safe Mode", and press "Enter".
    4. Run the computer in Safe Mode.
    5. Start your antivirus program and scan the system in Safe Mode.

    Step 4: Scan for virus in Safe Mode with Networking

    Note: If you are using a cable modem or home LAN connection, please start from item 1 below. If not, please skip items 1~3 and go to item 4 directly.

    1. Restart the computer.

    2. After "POST" (the Power On Self Test usually has a text mode screen at the beginning when a system boots up), keep pressing the F8 key until the Windows Startup menu appears.

    3. Choose "Safe Mode with Networking" and press Enter.

    4. Please open Internet Explorer and visit http://safety.live.com

    5. Please click the "Full Service Scan" button and follow the instructions on screen to scan for viruses on the computer.

    Please check if you can remove the Trojan now.

    Best Regards,

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Tuesday, August 9, 2011 8:44 AM
    Moderator