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ctrl+shift+enter in start menu cause windows explorer to crash RRS feed

Answers

  • Hi,

    Ctrl+Shift+Enter  is not defined for a shortcut key. You may try to boot the computer in Clean Boot to see whether the 3rd application cause this.

    The following link for your reference.

    http://support.microsoft.com/kb/331796


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Friday, April 29, 2011 8:38 AM
    Monday, April 25, 2011 8:46 AM
  • Hi Guy,

    At the first sight this issue seems to be caused by a 3rd shell extension. See what's recorded in the Event Logs (Run eventvwr.msc, expand "Windows Logs" and click "Application")

    And I'm waiting for Daniel's another demonstration of the troubleshooting part :)

     


    Ramesh Srinivasan | The Winhelponline Blog
    Microsoft MVP, Windows Desktop Experience
    • Marked as answer by Juke Chou Friday, April 29, 2011 8:38 AM
    Monday, April 25, 2011 3:37 PM
    Answerer

All replies

  •  What happens if you open the Start Menu, right-click any application and select "Run as administrator"?


    Microsoft MVP Windows Expert Consumer | http://www.wintecnico.com

    Friday, April 22, 2011 3:17 PM
    Answerer
  • Have you tried running a registry scanner to check for errors? Try Advanced System Care or CCleaner, both do well. Do you have other machines with this same build that you experience the same issue on, was there any recently installed hardware or software or system updates/changes that after changed this started to happen? It sounds more of a registry error to me...
    Friday, April 22, 2011 3:38 PM
  • Hi,

    Ctrl+Shift+Enter  is not defined for a shortcut key. You may try to boot the computer in Clean Boot to see whether the 3rd application cause this.

    The following link for your reference.

    http://support.microsoft.com/kb/331796


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Friday, April 29, 2011 8:38 AM
    Monday, April 25, 2011 8:46 AM
  • Hi Guy,

    At the first sight this issue seems to be caused by a 3rd shell extension. See what's recorded in the Event Logs (Run eventvwr.msc, expand "Windows Logs" and click "Application")

    And I'm waiting for Daniel's another demonstration of the troubleshooting part :)

     


    Ramesh Srinivasan | The Winhelponline Blog
    Microsoft MVP, Windows Desktop Experience
    • Marked as answer by Juke Chou Friday, April 29, 2011 8:38 AM
    Monday, April 25, 2011 3:37 PM
    Answerer