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OCS RCC need a sip/csta gateway,where is it? RRS feed

  • Question

  • in the ocs Voice scenarios, RCC need a sip/csta gateway,where i can found the gateway that support ocs and work very well? which corporation ? 
    Baal
    • Moved by Gavin-Zhang Friday, January 22, 2010 6:02 AM (From:Planning and Deployment)
    Wednesday, January 20, 2010 8:55 AM

All replies

  • Baal,

    You can find a list of all OCS supported devices on the OIP page here:
    http://technet.microsoft.com/en-us/office/ocs/bb735838.aspx

    A number of folks on the forums use NET, AudioCodes and Dialogic with success.

    If you care to provide more detail on your deployment such as the PBX you plan to use (if any) and what type of PSTN connection you will be using (PRI, E1/T1, SIP Trunk, etc..) I'm sure you will get a number of suggestions.

    Hope this helps!

    -kp
    Kevin Peters blog: www.ocsguy.com MCITP: Enterprise Administration | MCTS:OCS | MCSE | MCSA | CCNA
    Wednesday, January 20, 2010 9:32 AM
  • I have viewed the page,but I can't find the csta gateway. are these  list devices media gateway or csta gateway?
    I use the pbx is Siemens hicom 330e which provide PRI connection。

    what I want looks like this:
    http://technet.microsoft.com/en-us/magazine/2009.03.rcc.aspx

    for example, the call Flow is:
    http://i.technet.microsoft.com/dd440963.fig05_L(en-us).gif


    Baal
    Wednesday, January 20, 2010 9:46 AM
  • Hello,

    I think Algoria have an RCC Gateway that would work with Siemens hicom (TWS OCS RCC Gateway 3.1)

    http://www.algoria.com/eng/products.html

    /mk

    Wednesday, January 20, 2010 10:43 AM
  • Hi,

    It is really depending on your PBX:
    - Cisco: Then you would better to use Cisco CUPS (Cisco Unified Presence server)
    - Nortel: The you would use the MCM (Multimedia Convergence Manager)
    - Mitel: Then you nee to use LBG
    - Avaya: Then you need AES (Application Enable Server)
    - NEC: I think they do have their own RCC Gateway but don't remember what the name is.
    - Other PBX: You should contact your PBX vendor directly to check if they do have their own RCC Gateway. Otherwise, you can use the well known RCC Gateway available on the market. These RCC Gateway are compatible with almost all PBX available on the market.
    - CoreBridge COGS: http://www.corebridge.com/cogs_i.aspx
    - Genesys GETS: http://www.genesyslab.com/products/enterprise_telephony_software/announcement

    -Quang.
    Wednesday, January 20, 2010 12:52 PM
  • Thank you all. I have read these pages.


    but
    http://technet.microsoft.com/en-us/office/ocs/bb735838.aspx
     
    why doesn't the page list the csta gateway?
    it's really difficult to find out the gateway.

    Baal
    Wednesday, January 20, 2010 1:35 PM
  • Hello Quang,

    Nice list!

    Add this line as well:

    Aastra MX-ONE: Aastra Collaboration Link (http://www.damovo.ch/microsites/AastraMXOne/tsw/Aastra%20Collaboration%20Link.pdf)

    /mk
    Wednesday, January 20, 2010 1:57 PM
  • Hello Quang,

    Nice list!

    Add this line as well:

    Aastra MX-ONE: Aastra Collaboration Link (http://www.damovo.ch/microsites/AastraMXOne/tsw/Aastra%20Collaboration%20Link.pdf)

    /mk

    useless。MX-ONE is needed.
    Baal
    Wednesday, January 20, 2010 2:05 PM
  • Well, for you yes, but there are other people here you know...
    Wednesday, January 20, 2010 2:15 PM
  • Hi Baal,

    Well, the problem is: With OCS, Microsoft proposed several way of interoperability with PBX:
    - RCC
    - Dual Forking
    - Dual Forking with RCC
    - Direct SIP

    But for the OIP (Open Interoparability Program), Microsoft does only provide the following certification:
    - Direct SIP
    - Dual Forking with RCC

    Therefore, you can see that only Nortel is certified for Dual Forking with RCC (therefore RCC alone as well). You will see no other PBX vendor certified for RCC! No CSTA Gateway can be certifed for Dual Forking with RCC. Therefore you will find no Gateway listed on the OIP web site!
    Also, as you may know, RCC will be deprecated with OCS Wave 14 so you don't expect to find ongoing certification programs for RCC!

    I really recommend you to contact your PBX vendor to find the right CSTA Gateway compatible with OCS. If they don't have one then the only solution is to buy a third party RCC Gateway (CoreBridge or Genesys).

    -Quang. 


    Wednesday, January 20, 2010 2:17 PM
  • thank you Quang, you are a very nice person。
    if I contact the PBX vendor,he will tell me to upgrade the pbx, maybe hipath 4000 is greate one.
    Baal
    Wednesday, January 20, 2010 2:27 PM
  • does the pbx support to add some csta extensions or boards?
    Baal
    Wednesday, January 20, 2010 2:43 PM

  • What are my RCC/Dual Forking capabilities if I use OCS 2007 R2, with an internet based Direct Sip Trunk?
    In other words, no physical PBX, but I have Polyycom vx700 OCS phones?


    Currently I can sign on to OCS with my phones, make phone-MOC calls, make phone-POTS line calls.

    But no inbound calls of any type ring to the phones.

    Thoughts?
    Thursday, January 21, 2010 6:52 PM
  • Wayne,

    Why would you even want Dual Forking/RCC if you use a SIP trunking solution, ie there is no PBX to "Control" or to fork to? The OCS Phone doesn't need it or support it, better said a RCC enabled user will not be able to logon on a CPE.

    The only supported RCC/Dual Forking solution is OCS 2007 R1!! i.c.w. a Nortel CS1k/2k PBX, in that scenario you need to add a OCS Proxy server (only installable via the command prompt) on this proxy server the Nortel MCM bits need to be installed.
    RCC/Dual Forking with OCS 2007 R2 is not supported, although Nortel does support it.

    Did you select a Default Location Profile at the Front End properties at the Pool Level? By default this setting is (None) but it's required for CPE use
    Friday, January 22, 2010 2:02 PM
  • Thanks....
    As it turns out, The problem was the phone's firmware.

    I was using 1.0.522.71
    Looks like I need to install the Device updater service.


    Friday, January 22, 2010 9:14 PM
  • Baal,

    I work for Siemens as a UC Consultant and focus on integration with OCS. We can provide a SIP/CSTA Gateway - its a product line called VoiceLink.

    Drop me an email at mark.craddock@siemens-enterprise.com for further details.

    Kind regards.
    Tuesday, February 2, 2010 8:02 PM
  • Baal,

    I work for Siemens as a UC Consultant and focus on integration with OCS. We can provide a SIP/CSTA Gateway - its a product line called VoiceLink.

    Drop me an email at mark.craddock@siemens-enterprise.com for further details.

    Kind regards.

    I have sent you a email.
    Baal
    Wednesday, February 3, 2010 2:39 AM
  • Hi Baal,

    We resell, install and support a software based RCC product that involves minimal complexity, work and cost.  It functions well with virtually any PBX.

    Send me an email at jmiller@enablingtechcorp.com and we'll be able to tell you more about this solution!

    John 
    Thursday, March 11, 2010 6:54 PM