Error Message RRS feed

  • Question

  • I recently installed Windows 7 and I was trying to download Microsoft.NET framework 1.1 Service Pack 1 Security Update and it failed....and I can't seem to figure out a way to download it without that error
    • Moved by Carey FrischMVP Monday, December 21, 2009 3:41 AM Moved to relevant category (From:Windows Vista Setup)
    Sunday, December 20, 2009 8:45 PM


All replies

  • Have you rebooted and tried to install it or install it in safe mode?
    Mark Morowczynski|MCT| MCSE 2003:Messaging, Security|MCITP:ES, SA,EA|MCTS:Windows Mobile Admin|Security+|http://almostdailytech.com
    Tuesday, December 22, 2009 3:02 AM
  • Hi Timiester420,


    This issue can be caused due to the previous installation of Microsoft .NET framework 1.1 Service Pack 1 has been damaged.


    I would like to suggest you perform the following steps to uninstall and reinstall Microsoft .NET framework 1.1 to check the issue.


    1. Please download the tool from the following link:



    Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.


    2. Please save the zip file (dotnetfx_cleanup_tool.zip) from the above link to the local Desktop and extract it.

    3. Double click cleanup_tool.exe to run the tool.

    4. Please follow the instructions given.


    In the "Product to cleanup:" box, please select ".NET Framework - Both versions".


    5. Click "Cleanup Now" button.


    After that, you may reinstall them manually from the following links.


    Microsoft .NET Framework Version 1.1 Redistributable Package:



    Microsoft .NET Framework 1.1 Service Pack 1:



    Good luck!

    Arthur Li - MSFT
    Tuesday, December 22, 2009 7:29 AM