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Disable to speak to an operator press zero RRS feed

  • Question

  • Hello,

    Some of our users use just their name in their voicemail greetings and then it says "to speak to an operator press zero".  Is there a way to remove this option?  I've verified this user doesn't have a Personal Operator extension under UM Mailbox settings so I don't know why this transfer to operator option is being offered...

    Thanks
    Josh

    Monday, July 13, 2015 7:35 PM

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