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KB4058258 (OS Build 16299.214) error installing on Windows 10 Pro 64bit RRS feed

  • Question

  • Hi there !

    I own 2 version of Windows 10, Home and Pro 64bit. (both 1709 version)

    Yesteday i have successfully installed this update on Home version machine.

    But i have problems installing on second Pro version machine.

    I didn't get any notifications while checking for updates, that there is new version for install.

    So i downloaded this update manually and tried to update, and it fails at end of updating.

    I have tried troubleshooter, applied fix , restarted, no luck. sfc option, dism option, no errors.

    I also tried reseting network, like it is mentioned from your link, how to try fixing that in command prompt.

    I remember that i already have the same problem with KB4056892 (OS Build 16299.192), but i was able to update it manually, but also , i didn't get any notifications that time, that update is available, like this one.

    I didn't change anything before, updates were always working automatically, just like it works on my other computer with Home version installed.

    Any help would be appreciated, 

    Best regards

    Thursday, February 1, 2018 1:07 PM

Answers

  • Had the same error on a laptop. I tried just about everything in the book.. 

    I even tried going with KB4073291 (Build 16299.201) but that failed with the same error.

    Eventually, I did a repair install (Windows 10 Upgrade from within Windows 10) I used the December ISO so I ended up with 16299.125. Had no issues installing KB4058258 after that and now it's running 16299.214

    So far I had an issue with only one machine (I only installed manually on a couple) but since KB4058258 is not available through WSUS yet I won't really know what's the failure rate for a while. Maybe Microsoft will have new patch (and build) for patch Tuesday. 

    • Marked as answer by Schmety Friday, February 2, 2018 5:29 PM
    Thursday, February 1, 2018 11:22 PM

All replies

  • Hi Schmety,

    Try to cleanup the software distribution folder and retry installing the update https://www.windowscentral.com/how-clear-softwaredistribution-folder-windows-10

    Regards

    Simon


    If you find that my post has answered your question, please mark it as the answer. If you find my post to be helpful in anyway, please click vote as helpful. Regards Simon

    Thursday, February 1, 2018 1:17 PM
  • Thank you Simon. 

    I was hoping and your answer looked promising, but still, windows doesn't find any new updates and/or

    installed manually, failed at the end of install. 

    0X80073715 error


    • Edited by Schmety Thursday, February 1, 2018 3:12 PM
    Thursday, February 1, 2018 2:59 PM
  • Hi Schmety,

    Check this:

    There might be some compatibility issues with the Antivirus you have installed

    https://support.microsoft.com/en-us/help/4058258/windows-10-update-kb4058258

    Because of an issue that affects some versions of antivirus software, this fix applies only to computers on which the antivirus ISV updated the ALLOW REGKEY.

    Contact your antivirus manufacturer to verify that their software is compatible and that they have set the following REGKEY on the computer:

    Key="HKEY_LOCAL_MACHINE"Subkey="SOFTWARE\Microsoft\Windows\CurrentVersion\QualityCompat"

    Value Name="cadca5fe-87d3-4b96-b7fb-a231484277cc"

    Type="REG_DWORD”

    Data="0x00000000”


    If you find that my post has answered your question, please mark it as the answer. If you find my post to be helpful in anyway, please click vote as helpful. Regards Simon

    Thursday, February 1, 2018 4:02 PM
  • Thanks,

     but i don't have any antivirus installed on that computer, so, there's no entry in registry , mentioned above.

    Computer is mainly offline, just online when updating and so. 

    Thursday, February 1, 2018 5:38 PM
  • While I have successfully installed this on a couple of PCs; I'm having this issue on two very different machines. I'm seeing these two errors in the Event Viewer:

    System Log: "Installation Failure: Windows failed to install the following update with error 0x80073715: 2018-01 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4058258)."

    Setup Log: Windows update "Update for Windows (KB4058258)" could not be installed because of error 2147956501 "The identities of the manifests are identical but their contents are different." 

    I have tried:
    • Windows Update Troubleshooter
    • Windows Update Component Reset
    • Installation via Windows Update
    • Installation via manual download
    • dism /Online /add-package /packagepath:"E:\Windows 10 Updates\KB4058258.cab"
    Thursday, February 1, 2018 7:08 PM
  • Had the same error on a laptop. I tried just about everything in the book.. 

    I even tried going with KB4073291 (Build 16299.201) but that failed with the same error.

    Eventually, I did a repair install (Windows 10 Upgrade from within Windows 10) I used the December ISO so I ended up with 16299.125. Had no issues installing KB4058258 after that and now it's running 16299.214

    So far I had an issue with only one machine (I only installed manually on a couple) but since KB4058258 is not available through WSUS yet I won't really know what's the failure rate for a while. Maybe Microsoft will have new patch (and build) for patch Tuesday. 

    • Marked as answer by Schmety Friday, February 2, 2018 5:29 PM
    Thursday, February 1, 2018 11:22 PM
  • Hello

    I have the same problem with the new update KB4058258, KB4073291 or KB4056892.

    Only the KB4056892 Delta works and the previous cumulative patch too.

    I have tried by installing the MSU file and the CAB file with DISM.

    I have an HP Elitebook 820g3 with an i7 CPU.

    CBS.LOG

    2018-02-02 11:36:54, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2018-02-02 11:36:54, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2018-02-02 11:36:54, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2018-02-02 11:36:55, Error                 CSI    0000000b (F) STATUS_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT #520257# from CCSDirectTransaction::OperateEnding at index 8 of 256 operations, disposition 2[gle=0xd015001c]
    2018-02-02 11:36:55, Error                 CSI    0000000c (F) HRESULT_FROM_WIN32(ERROR_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT) #512447# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x25115c5b090, mp = @0x25115c5b890, disp = 0)[gle=0x80073715]
    2018-02-02 11:36:55, Info                  CBS    Failed to add one or more deployment [HRESULT = 0x80073715 - ERROR_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT]
    2018-02-02 11:36:55, Info                  CBS    Failed to bulk stage deployment manifest and pin deployment for package:Package_1859_for_KB4058258~31bf3856ad364e35~amd64~~10.0.1.17 [HRESULT = 0x80073715 - ERROR_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT]
    2018-02-02 11:36:55, Info                  CBS    CommitPackagesState: Started persisting state of packages
    2018-02-02 11:36:55, Info                  CBS    CommitPackagesState: Completed persisting state of packages
    2018-02-02 11:36:55, Info                  CSI    0000000d@2018/2/2:10:36:55.692 CSI Transaction @0x25118e1f420 destroyed
    2018-02-02 11:36:55, Info                  CBS    Perf: Resolve chain complete.
    2018-02-02 11:36:55, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073715 - ERROR_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT]
    2018-02-02 11:36:55, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073715 - ERROR_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT]
    2018-02-02 11:36:55, Info                  CBS    WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.214.1.17, status: 0x80073715, failure source: Resolve, start state: Absent, target state: Installed, client id: WindowsUpdateAgent
    2018-02-02 11:36:55, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]



    • Edited by IUTLPS Friday, February 2, 2018 10:52 AM
    Friday, February 2, 2018 10:48 AM
  • SOLVED

    Finally, I upgraded Windows 10 to Windows 10 with the ISO media creation tool.


    The settings and programs have been saved and restored during the installation. Then, Windows Update have successfully installed the last updates.

    Friday, February 2, 2018 4:46 PM
  • Ok, it worked now.

    I have to use iso windows installation file too, still, windows didn't find latest update, but i was able to install *.msu file now.


    • Edited by Schmety Friday, February 2, 2018 6:28 PM
    Friday, February 2, 2018 5:30 PM
  • Uninstall KB4056892

    Dism.exe /online /Cleanup-Image /StartComponentCleanup

    Start the regular windows update, to let the os find its updates (it will reinstall ..892)

    Install KB4058258

    • Proposed as answer by Kevin Valente Friday, February 16, 2018 4:56 AM
    • Unproposed as answer by Kevin Valente Friday, February 16, 2018 4:56 AM
    • Proposed as answer by Kevin Valente Friday, February 16, 2018 4:56 AM
    • Unproposed as answer by Kevin Valente Friday, February 16, 2018 4:56 AM
    • Proposed as answer by Kevin Valente Friday, February 16, 2018 4:56 AM
    Monday, February 5, 2018 7:27 PM
  • Just wanted to let everyone know that this worked for me.

    The 2018-01 Cumulative Update for Windows 10 Version 109 for x64-based Systems (KB4058258) kept failing with a 0x80073715 error code.

    I decided to wait for the February cumulative update, but received the same 0x80073715 error code trying to install the 2018-02  Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4074588).

    All I did was...

    1) Uninstall KB405689

    2) Dism.exe /online /Cleanup-Image /StartComponentCleanup

    • Proposed as answer by Kevin Valente Friday, February 16, 2018 5:11 AM
    Friday, February 16, 2018 5:08 AM