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Insert Custom Message or Announcement Before Sending to Voicemail? RRS feed

  • Question

  • I'm looking for a way to insert a message that is played before someone leaves a voicemail.  The flow would be:

    1. Caller calls callee
    2. Callee does not answer
    3. Caller hears custom message
    4. Caller is sent to the callee's voicemail

    Ultimately the caller would hear two audio files - first the custom message or announcement, then the callee's custom or canned voicemail greeting.

    The first thought is send them to an Auto Attendent but what I am wondering is how the AA would know what voicemail box to send them to after playing the message?

    Thanks.


    • Edited by MacGeever Friday, December 14, 2012 4:41 PM
    Friday, December 14, 2012 4:08 PM

All replies

  • You might be able to simulate this with call answering rules. 
    Thursday, January 10, 2013 2:00 AM