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Blue screen crash RRS feed

  • Question

  • I'm sort lost but hope for help with this. If this is the wrong place I apologize and maybe someone can direct me to another forum.

    Can someone please take a look at this dump file and see what caused my machine to crash?

    https://skydrive.live.com/redir.aspx?cid=900124db785eca15&resid=900124DB785ECA15!111

    Any help is greatly appreciated.

     

    Tom

     

    • Moved by Carey FrischMVP Monday, September 19, 2011 1:18 PM Moved to more appropriate forum category (From:Windows 7 Miscellaneous)
    Monday, September 19, 2011 1:18 AM

Answers

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    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000022, 
    Arg2: fffffa8000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Debugging Details:
    ------------------
    GetUlongFromAddress: unable to read from fffff8000322a1b0
    BUGCHECK_STR:  0x19_22
    POOL_ADDRESS:  fffffa8000000000 
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    CURRENT_IRQL:  2
    LAST_CONTROL_TRANSFER:  from fffff800030d9bb0 to fffff800030845c0
    STACK_TEXT:  
    fffff880`0cc34918 fffff800`030d9bb0 : 00000000`00000019 00000000`00000022 fffffa80`00000000 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0cc34920 fffff800`031b9518 : 00000000`00000000 fffff880`0cc34a70 fffff880`0cc349e0 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x7288
    fffff880`0cc349b0 fffff800`0303af20 : fffffa80`05c36570 00000000`00000000 fffffa80`00000000 00000000`00000000 : nt!ExFreePoolWithTag+0x468
    fffff880`0cc34a60 fffff800`0332601e : fffffa80`05c365a0 fffffa80`05c365a0 00000000`00000000 fffffa80`0000074d : nt!AlpcpFreeCompletionPacketLookaside+0x38
    fffff880`0cc34ab0 fffff800`03089754 : 00000000`00000000 fffffa80`0c6dcb30 fffffa80`055286a0 00000000`00001cb0 : nt!AlpcpDeletePort+0x1de
    fffff880`0cc34ae0 fffff800`03397394 : fffffa80`0c6dcb30 00000000`00000000 fffffa80`0e844060 00000000`00000000 : nt!ObfDereferenceObject+0xd4
    fffff880`0cc34b40 fffff800`03397294 : 00000000`00001cb0 fffffa80`0c6dcb30 fffff8a0`013d5960 00000000`00001cb0 : nt!ObpCloseHandleTableEntry+0xc4
    fffff880`0cc34bd0 fffff800`03083813 : fffffa80`0e844060 fffff880`0cc34ca0 00000000`00000001 00000000`00000001 : nt!ObpCloseHandle+0x94
    fffff880`0cc34c20 00000000`7735f7aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0424efd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7735f7aa
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+7288
    fffff800`030d9bb0 cc              int     3
    SYMBOL_STACK_INDEX:  1
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+7288
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aa44
    FAILURE_BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+7288
    BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+7288
    Followup: MachineOwner
    ---------
    ----------------------------------------------------------------------
    The internal pool links must be walked to figure out a possible cause of the problem.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator 

    Then you can use special pool for the suspect pool tags, or use Driver Verifier on the suspect driver. 
    You can also contact Microsoft CSS.
    • Marked as answer by Cloud_TS Thursday, October 6, 2011 8:52 AM
    Monday, September 19, 2011 11:19 PM