printing error RRS feed

  • Question

  • customer using citrix has error when trying to print "Information: could not  open the printer(OpenPrinter()). This is needed in order to display printer information..." followed by "An error occurred in application: Operation not supported on selected printer"

    version was 6.1 but recently upgraded to 6.3 but error still occurs

    anyone with similar experience or knowledge of solution?

    Monday, April 6, 2009 9:16 AM

All replies

  • Have you done some troubleshooting to determine when the error occurs?  Is it just when Citrix is involved, for particular users, particular machines, particular printers?
    Microsoft ProClarity | This posting is provided "AS IS" with no warranties, and confers no rights.
    Thursday, April 9, 2009 12:06 AM