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printing error RRS feed

  • Question

  • customer using citrix has error when trying to print "Information: could not  open the printer(OpenPrinter()). This is needed in order to display printer information..." followed by "An error occurred in application: Operation not supported on selected printer"

    version was 6.1 but recently upgraded to 6.3 but error still occurs

    anyone with similar experience or knowledge of solution?

    thanks
    Monday, April 6, 2009 9:16 AM

All replies

  • Have you done some troubleshooting to determine when the error occurs?  Is it just when Citrix is involved, for particular users, particular machines, particular printers?
    Microsoft ProClarity | This posting is provided "AS IS" with no warranties, and confers no rights.
    Thursday, April 9, 2009 12:06 AM