none
DPM 2012 R2 install fails on a remote SQL instance at prerequisite check -4081. Requirement install DPM on a named instance. RRS feed

  • Question

  • Hello Experts,

    I was starting on DPM, have worked on other SC products in the past.

    I am stuck at the point which folks may find simple, but somehow I am unable to resolve it. Any help would be welcome.

    Attempting DPM with a remote SQL, it fails with error "DPM Configuration Failed 4081" at Pre-requisite check. I have attempted quite a few permutations, but somehow the resolution eludes me.

    VM A - DPM 2012 R2
    VM B - SQL 2012 SP1 using named instances. (two instance on one SQL server)

    Attempted with two instances
    Disabled Firewall
    Protocols enabled
    Permissions and security mapping in place (SA)
    DPM Remote SQL binaries deployed
    SM Studio connects fine to both instances.

    Deployed another vanilla SQL (named instance) on VM C, same errors. This time one instance on the server.

    I need to deploy SQL as a named instance on another machine, not on DPM.

    Any inputs would be welcome.


    SG

    Monday, September 19, 2016 8:28 AM

All replies

  • [9/19/2016 12:31:44 AM] Information : Microsoft System Center 2012 R2 Data Protection Manager setup started.
    [9/19/2016 12:31:44 AM] Data : Mode of setup = User interface
    [9/19/2016 12:31:44 AM] Data : OSVersion = Microsoft Windows NT 6.2.9200.0
    [9/19/2016 12:31:44 AM] Information : Check if the media is removable
    [9/19/2016 12:31:44 AM] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
    [9/19/2016 12:31:44 AM] Data : Drive Name = C:\
    [9/19/2016 12:31:44 AM] Data : Drive Type = 3
    [9/19/2016 12:31:44 AM] Information : Check attributes of the directory
    [9/19/2016 12:31:44 AM] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
    [9/19/2016 12:31:44 AM] Data : File Attributes = Directory
    [9/19/2016 12:31:44 AM] Information : Check if the media is removable
    [9/19/2016 12:31:44 AM] Data : Folder Path = C:\Program Files\Microsoft Data Protection Manager
    [9/19/2016 12:31:44 AM] Data : Drive Name = C:\
    [9/19/2016 12:31:44 AM] Data : Drive Type = 3
    [9/19/2016 12:31:44 AM] Information : Check attributes of the directory
    [9/19/2016 12:31:44 AM] Data : Folder Path = C:\Program Files\Microsoft Data Protection Manager
    [9/19/2016 12:31:44 AM] * Exception : Ignoring the following exception intentionally => System.IO.FileNotFoundException: Could not find file 'C:\Program Files\Microsoft Data Protection Manager'.
    File name: 'C:\Program Files\Microsoft Data Protection Manager'
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [9/19/2016 12:31:44 AM] Information : Check if the media is removable
    [9/19/2016 12:31:44 AM] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [9/19/2016 12:31:44 AM] Data : Drive Name = C:\
    [9/19/2016 12:31:44 AM] Data : Drive Type = 3
    [9/19/2016 12:31:44 AM] Information : Check attributes of the directory
    [9/19/2016 12:31:44 AM] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
    [9/19/2016 12:31:44 AM] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [9/19/2016 12:31:45 AM] Information : The setup wizard is initialized.
    [9/19/2016 12:31:45 AM] Information : Starting the setup wizard.
    [9/19/2016 12:31:45 AM] Information : <<< Dialog >>> Welcome Page : Entering
    [9/19/2016 12:31:48 AM] Information : <<< Dialog >>> Welcome Page : Leaving
    [9/19/2016 12:31:49 AM] Information : <<< Dialog >>> Inspect Page : Entering
    [9/19/2016 12:32:24 AM] * Exception :  => System.ComponentModel.Win32Exception (0x80004005): Unable to get the buffer size for lookupaccountSid
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetrieveBuiltinNameFromSid(String serverName, Byte[] sid)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetriveBuiltinAccountName(String serverName, WellKnownSidType wellknownSidType)
    [9/19/2016 12:32:24 AM] * Exception :  => DPM configuration failed.Refer to the "Troubleshooting" section of DPM Setup Help.Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.BackEndErrorException: exception ---> System.ComponentModel.Win32Exception: Unable to get the buffer size for lookupaccountSid
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetrieveBuiltinNameFromSid(String serverName, Byte[] sid)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetriveBuiltinAccountName(String serverName, WellKnownSidType wellknownSidType)
       --- End of inner exception stack trace ---
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetriveBuiltinAccountName(String serverName, WellKnownSidType wellknownSidType)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InspectPage.ValidateSqlInputs(String machineName, String instanceName)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InspectPage.InspectThreadEntry()
    *** Mojito error was: ConfigurationFailed; 5; WindowsAPI
    [9/19/2016 2:08:38 AM] * Exception :  => System.ComponentModel.Win32Exception (0x80004005): Unable to get the buffer size for lookupaccountSid
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetrieveBuiltinNameFromSid(String serverName, Byte[] sid)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetriveBuiltinAccountName(String serverName, WellKnownSidType wellknownSidType)
    [9/19/2016 2:08:38 AM] * Exception :  => DPM configuration failed.Refer to the "Troubleshooting" section of DPM Setup Help.Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.BackEndErrorException: exception ---> System.ComponentModel.Win32Exception: Unable to get the buffer size for lookupaccountSid
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetrieveBuiltinNameFromSid(String serverName, Byte[] sid)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetriveBuiltinAccountName(String serverName, WellKnownSidType wellknownSidType)
       --- End of inner exception stack trace ---
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.RetriveBuiltinAccountName(String serverName, WellKnownSidType wellknownSidType)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InspectPage.ValidateSqlInputs(String machineName, String instanceName)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InspectPage.InspectThreadEntry()
    *** Mojito error was: ConfigurationFailed; 5; WindowsAPI

    SG

    Monday, September 19, 2016 8:32 AM