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Exchange 2003 Activesync problems RRS feed

  • Question

  • Hi there,

    I have a problem activesyncíng my HTC Desire phone with Exchange 2003. I do not think it is related to the phone. I have read quite a few forums on this. I have an SSL cert from Go Daddy, mobile services are enabled (without a password required). I am not getting any entries in the event log. It is a single Win 2003 SP2 SBS server.

    I have tested the server using https://www.testexchangeconnectivity.com and received the result at the bottom of my post.

    Everything is fine until the end:

     ExRCA is attempting the FolderSync command on the Exchange ActiveSync session.
      The test of the FolderSync command failed.
       Additional Details
      Exception details:
    Message: The operation has timed out
    Type: System.Net.WebException
    Stack trace:
    at System.Net.HttpWebRequest.GetResponse()
    at Microsoft.Exchange.Tools.ExRca.Tests.ActiveSync.ActiveSyncFolderSyncTest.PerformTestReally()

    I am really starting tot pull my hair out over this one. It has been very frustrating. Any assistance would be appreciated.

    thanks,

    Andrew

    Full test results:

    ExRCA is testing Exchange ActiveSync. 
      The Exchange ActiveSync test failed.
       Test Steps
       Attempting to resolve the host name server1.x.com in DNS.
      Host successfully resolved
       Additional Details
      IP(s) returned: x.x.x.x
     
     Testing TCP Port 443 on host server1.x.com to ensure it is listening and open.
      The port was opened successfully.
     ExRCA is testing the SSL certificate to make sure it's valid.
      The certificate passed all validation requirements.
       Test Steps
       The certificate name is being validated.
      Successfully validated the certificate name
       Additional Details
      Found hostname server1.x.com in Certificate Subject Common name
     
     Validating certificate trust for Windows Mobile Devices
      The test passed with some warnings encountered. Please expand the additional details.
       Additional Details
      Certificate is only trusted on Windows Mobile 5.0 AKU2 (MSFP) and later. Windows Mobile 5.0 devices will not be able to sync. Root = E=info@valicert.com, CN=http://www.valicert.com/, OU=ValiCert Class 2 Policy Validation Authority, O="ValiCert, Inc.", L=ValiCert Validation Network
     
     The certificate date is being confirmed to ensure the certificate is valid.
      Date validation passed. The certificate hasn't expired.
       Additional Details
      Certificate is valid: NotBefore = 5/19/2010 12:00:56 AM, NotAfter = 5/19/2013 12:00:56 AM"
     
     
     
     The IIS configuration is being checked for client certificate authentication.
      Client certificate authentication wasn't detected.
       Additional Details
      Accept/Require Client Certificates not configured.
     
     Testing Http Authentication Methods for URL https://server1.x.com/Microsoft-Server-Activesync/
      The HTTP authentication methods are correct.
       Additional Details
      Found all expected authentication methods and no disallowed methods. Methods Found: Basic
     
     An ActiveSync session is being attempted with the server.
      Errors were encountered while testing the ActiveSync session
       Test Steps
       ExRCA is attempting to send the OPTIONS command to the server.
      OPTIONS response was successfully received and is valid
       Additional Details
      Headers received: MicrosoftOfficeWebServer: 5.0_Pub
    Pragma: no-cache
    Public: OPTIONS, POST
    Allow: OPTIONS, POST
    MS-Server-ActiveSync: 6.5.7638.1
    MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
    MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,ResolveRecipients,ValidateCert,Provision,Search,Notify,Ping
    Content-Length: 0
    Date: Wed, 14 Jul 2010 09:06:18 GMT
    Server: Microsoft-IIS/6.0
    X-Powered-By: ASP.NET

     
     
     ExRCA is attempting the FolderSync command on the Exchange ActiveSync session.
      The test of the FolderSync command failed.
       Additional Details
      Exception details:
    Message: The operation has timed out
    Type: System.Net.WebException
    Stack trace:
    at System.Net.HttpWebRequest.GetResponse()
    at Microsoft.Exchange.Tools.ExRca.Tests.ActiveSync.ActiveSyncFolderSyncTest.PerformTestReally()

     

    Wednesday, July 14, 2010 9:23 AM

All replies

  • What is between Exchange and the internet? Firewall of some kind? That is the most likely cause of the time out.

    Simon.


    Simon Butler, Exchange MVP. http://blog.sembee.co.uk , http://exbpa.com/
    Friday, July 16, 2010 12:38 AM
  • Hi Andrew,

     

    In your SBS server, typing the following url and enter credential when it prompts.

     

    https://localhost/microsoft-server-activesync

     

    What’s the error received? The expected behavior should be a “ 501/505” error.  Does ActiveSync work before? If so, what have you changed?

     

    Thanks,

     

    Elvis

    Friday, July 16, 2010 6:08 AM