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Cannot delete files from computer RRS feed

  • Question

  • Everytime I try to delete a file or folder, I get the error message that 'Windows has performed an illegal operation' and the program shuts down and restarts. I cannot right click on any files or folders nor can I empty my Recycle Bin. Basically, I cannot delete anything from my pc!!! Please help!

    Sunday, March 27, 2011 11:02 PM

Answers

  • Hi,

     

    Please go to take ownership of the folder: http://support.microsoft.com/kb/320081

     

    Also, please check if the UAC is enabled. You may temporarily disable it to troubleshoot: http://windows.microsoft.com/en-US/windows7/How-do-I-change-the-behavior-of-User-Account-Control-by-using-the-slider

     

    If there are any third party security programs, please temporarily disable it and boot in Safe Mode and Clean Boot to check.

     

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Tuesday, April 5, 2011 5:28 AM
    Wednesday, March 30, 2011 7:24 AM

All replies

  • Are you sure that you have not installed a malware program?

    I think the best way to proceed is to restore your system state using a restore point that dates before the appearance of your problem.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    Sunday, March 27, 2011 11:16 PM
  • Hi,

     

    Please go to take ownership of the folder: http://support.microsoft.com/kb/320081

     

    Also, please check if the UAC is enabled. You may temporarily disable it to troubleshoot: http://windows.microsoft.com/en-US/windows7/How-do-I-change-the-behavior-of-User-Account-Control-by-using-the-slider

     

    If there are any third party security programs, please temporarily disable it and boot in Safe Mode and Clean Boot to check.

     

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Tuesday, April 5, 2011 5:28 AM
    Wednesday, March 30, 2011 7:24 AM