How to approve Infrastructure Service Request? RRS feed

  • Question

  • SSP is installed and seems to be working ok.

    I was able to create a new Business Unit Request and have the DCITAdmin approve it successfully.

    The BUITAdmin now created a Infrastructre Request, but the DCITAdmin cannot approve it - I keep getting the message

    "This request needs to be configured before it can be approved."

    But I can't figure out what's left to me configured.  I've filled in all the highlight fields such as Host Group and Template Location (Configure Service).

    When I attempt to configure VM Template I get the message

    "Service needs to be configured with Template Locations before configuring virtual machine templates"

    Any ideas as to what I'm missing?

    Tuesday, July 13, 2010 5:19 PM


  • I have it working now.  Created the request again using DCITAdmin - it seemed the first time the Service Roles were not created properly.  Now when I create the request using BUITAdmin it works ok.
    • Proposed as answer by Yogesh C Monday, July 19, 2010 9:00 PM
    • Marked as answer by Yogesh C Wednesday, August 4, 2010 7:03 AM
    Tuesday, July 13, 2010 6:10 PM