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PC non-responding RRS feed

  • Question

  • Hi there!!

    My laptop with Windows 7 Home premuim is unresponsive after it started up. I have no idea what it could be? 

    I have tried to do the following from safe mode: do a clean boot, virus scan with avg free anti virus 2013, disc check and clean up. Did a hard drive and memory test on BIOS- passed both. Also tried system restore.

    I really do not know what do, any advise please?

    Friday, March 8, 2013 7:58 PM

Answers

  • If your machine behaves reasonably well when you are in safe mode then you will want to do clean boot troubleshooting:

    http://support.microsoft.com/kb/929135

    This will help you determine what is causing the slowness.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” How to ask a question that is fixable.

    • Marked as answer by tracycai Tuesday, March 12, 2013 3:23 AM
    Friday, March 8, 2013 9:41 PM