PC non-responding RRS feed

  • Question

  • Hi there!!

    My laptop with Windows 7 Home premuim is unresponsive after it started up. I have no idea what it could be? 

    I have tried to do the following from safe mode: do a clean boot, virus scan with avg free anti virus 2013, disc check and clean up. Did a hard drive and memory test on BIOS- passed both. Also tried system restore.

    I really do not know what do, any advise please?

    Friday, March 8, 2013 7:58 PM


  • If your machine behaves reasonably well when you are in safe mode then you will want to do clean boot troubleshooting:


    This will help you determine what is causing the slowness.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ” How to ask a question that is fixable.

    • Marked as answer by tracycai Tuesday, March 12, 2013 3:23 AM
    Friday, March 8, 2013 9:41 PM