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Blue Screen of Death Code 1E RRS feed

  • Question

  • I have been getting blue screened recently when browsing online.  It happens every couple hours.  I have tried everything I can think of and it doesn't seem to be fixed.  I have done system restore, downloaded windows updates, updated java and adobe, and nothing works.  The only update that won't download is a microsoft.net.3.5.1 which may be the problem but I honestly have no idea.   Any help anyone can give would be great.

     

    Here is the Crash Notice after reboot.

     

     

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7601.2.1.0.768.3

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 1e

      BCP1: FFFFFFFFC0000005

      BCP2: FFFFFA8006D2673F

      BCP3: 0000000000000000

      BCP4: 0000000012ED0000

      OS Version: 6_1_7601

      Service Pack: 1_0

      Product: 768_1

     

     

     


    • Edited by Saark Sunday, November 13, 2011 3:28 AM
    • Changed type Carey FrischMVP Sunday, November 13, 2011 3:34 AM Question
    Sunday, November 13, 2011 3:18 AM

Answers

  • Bug Check Code 0x1E: http://msdn.microsoft.com/en-us/library/ff557408(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
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    • Marked as answer by Arthur Xie Friday, December 9, 2011 2:53 AM
    Sunday, November 13, 2011 11:56 AM
  • Hi,

     

    Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED

     

    This indicates that a kernel-mode program generated an exception which the error handler did not catch.

     

    Please upgrade all the drivers, try changing video adapters. Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing.

     

    Also Check the HDD cables and run “chkdsk /f” to detect HDD issues.

     

    If the issue persists, please compress the dump files in the path of C:\Windows\Minidump\, upload the files via SkyDrive and post a link here.

    http://explore.live.com/windows-live-skydrive?wa=wsignin1.0

     

    Hope that helps


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Friday, December 9, 2011 2:53 AM
    Thursday, November 17, 2011 1:27 AM

All replies

  • Bug Check Code 0x1E: http://msdn.microsoft.com/en-us/library/ff557408(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Arthur Xie Friday, December 9, 2011 2:53 AM
    Sunday, November 13, 2011 11:56 AM
  • Hi,

     

    Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED

     

    This indicates that a kernel-mode program generated an exception which the error handler did not catch.

     

    Please upgrade all the drivers, try changing video adapters. Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing.

     

    Also Check the HDD cables and run “chkdsk /f” to detect HDD issues.

     

    If the issue persists, please compress the dump files in the path of C:\Windows\Minidump\, upload the files via SkyDrive and post a link here.

    http://explore.live.com/windows-live-skydrive?wa=wsignin1.0

     

    Hope that helps


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Friday, December 9, 2011 2:53 AM
    Thursday, November 17, 2011 1:27 AM
  • Hi,
     
    Here are instructions for uploading to skydrive,
     
     
    These files will likely be located in c:\windows\minidump
     

    -- Mike Burr
    Technology
    Thursday, November 17, 2011 1:31 AM