MS Project 2010 Product Key Activation Error RRS feed

  • Question

  • Hello,

    Our company purchased a version of MS Project 2010 a few years ago and it was installed on a laptop in our office and was working without any issues.  However, that laptop recently had a virus issue and it needed to be completely cleaned off and rebuilt.  So now I am reinstalling all the software that was on that laptop.  When I try to install the MS Project 2010 for that laptop it says that the Product Key is good and lets me install Project, but when I open Project it asks to Activate the version using the Key online.  When I say yes, it says that the Product cannot be activated because the Key is not valid.

    Why won't it let me activate?  It is the same version that was previously installed on the same laptop?  Please let me know what I need to do to activate this software.  Thank you.

    - Sarah

    Friday, April 4, 2014 1:16 PM

All replies

  • smonville1,

    I think this is an issue you'll have to resolve by contacting Microsoft directly. Have your key available when you talk to them.


    • Proposed as answer by Julie Sheets Sunday, April 6, 2014 5:18 PM
    Friday, April 4, 2014 5:40 PM