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Offline Files: Check users CSC integrity before disabling offline files? RRS feed

  • Question

  • Hi,

    I'm sitting with a big issue at a customer and ask for your help.

    Environment:
    - 3x Windows 2008 R2 file servers configured in DFS
    - approx. 500x Windows 7 clients (Laptops)
    - 3x network shares, Common1, Common2 and Homefolder. 
    - "Offline Files" and "Folder Redirection" enabled for entire user profile.
    - Everything is controlled by GPOs and there are no login scripts.

    Symptom:
    Due to some faulty settings in the client GPO and the fact that the "Common" shares was set to allow Offline Caching of files and folders, the majority of clients now suffer from sync issues and conflicts.
    Most of the conflicted files are located in the users home folder, but some users are also seeing the same issues with files located on the "Common" shares. The users themselfes are not allowed to enable Offline Files as this is disabled by GPOs. The only folders that should be treated as Offline Files are the ones in the users home folder.

    Solution:
    A new set of GPOs have been created that correctly set up "Offline Files" and "Folder Redirection". These are linked to a test-OU and the computers and users applied to that OU are not suffering from the problems above.

    Question:
    When we move a client, the cache will be deleted and all non-sync'd work will be lost.
    Today we manually look at every users sync center and try to resolve the conflicts before we move them to the new OU. This is extremely time consuming when we are looking at potentially 500 affected clients.
    Is there any way one could check the integrity of the clients CSC/Offline Cache before they get moved to the new OU?
    We have SCCM 2012 R2 for inventory but I cant find any good report there. Maybe scripting with PowerShell or VB?

    All advices are welcome!

    Best regards,
    Jimmy

    Friday, November 20, 2015 1:08 PM

Answers

All replies

  • Hi,

    Since this issue is related to DFS in Windows server, I recommend contact File Services and Storage Team so that you can get more professional suggestion. For your convenience:
    https://social.technet.microsoft.com/Forums/en-US/home?forum=winserverfiles

    Moreover, here's a link about how to re-initialize the offline files cache and database, for your reference:
    https://support.microsoft.com/en-us/kb/230738


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Allen Wang
    TechNet Community Support

    Tuesday, November 24, 2015 2:03 AM
  • This does not answer the question.  I would like a way to search computers/users on our network that have existing conflicts on their CSC as well.  Where is this information stored?  Question should not have been marked answered.  This is not a file services/storage problem.  The files that have conflict are stuck on the offline cache, and not synced to the network. Going computer to computer to find each that have conflicts, to prevent loss of files is very time consuming.  I would like to find a way to write a powershell script to scan each computer for the conflicts.  Where is the conflict information tucked away?
    Tuesday, April 26, 2016 2:51 PM
  • Did you find a way to detect CSC conflicts remotely?
    Thursday, October 27, 2016 9:13 PM