attachments and outlook email RRS feed

  • Question

  •  I have been attempting to send outlook emails with PDF attachments but every time I try to send it the progarm  places the email along with its attachment in the draft box. When this happens I have been reverting to an AOL program that send the atachments with no problem but it is not my best or preferred way to do it.
    Thursday, June 6, 2013 9:05 PM


All replies

  • Hi jbt13,

    If you don't attach any file, will the mail be sent out?
    If you attach other files (xls, doc), will the mail be sent out?

    The issue happens with a mailbox on Exchange server? If not, please confirm whose mail service it is and contact the mail service provider about the issue.

    Best regards.

    Friday, June 7, 2013 1:39 AM
  • how big is the PDF size, the default allowed attachment size is 10 MB so the actual file size should not be more than 8 MB

    Where Technology Meets Talent

    Friday, June 7, 2013 8:31 PM
  • Hi,

    Please let us know the version information of your Exchange server and the affected client.

    And test in OWA (with/without another type of attachment) to see if the issue reoccurs.


    Fiona Liao
    TechNet Community Support

    Sunday, June 9, 2013 1:50 AM
  • Just for your reference, if you are sending email from MAC OS, you may try the information below:




    Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Your understanding would be appreciated.

    Hope it is helpful.

    Fiona Liao
    TechNet Community Support

    Sunday, June 9, 2013 1:57 AM