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Office 365 MOnitoring RRS feed

  • Question

  • Hi,

    Office 365 MP is unable to discover the services.

    Log Name:      Operations Manager
    Source:        HealthService
    Date:          7/30/2018 2:56:31 PM
    Event ID:      1102
    Task Category: Health Service
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      XXX.XX.XX
    Description:
    Rule/Monitor "Microsoft.SystemCenter.O365.Discovery.Service" running for instance "XXX" with id:"{270AE762-5365-415E-8BE4-967F3B4699CE}" cannot be initialized and will not be loaded. Management group "XXX"

    Error "Connection to EndPoint Service failed" doesn't show on the console anymore. I added, automatically created run as account for O365 to proxy run as profile.

    BUT none of the services have been discovered yet. PFA.

    I also created a windows account under create run as account and assigned it to proxy profile. Monitoriong.exe file has also been edited with proxy details. Can you please help to figure out where permissions are missing?


    Sameer Lahane

    Monday, July 30, 2018 2:17 PM

Answers

  • Hi Sameerlahane,

    After you import the Office 365 Management Pack for Operations Manager, you receive the following error message: Connection to EndPoint Service failed.
    Cause:
    This issue may occur if the Management server cannot access the Office 365 API EndPoint. For example, traffic could be blocked by a firewall or by another security device on the network.

    To resolve this issue, make sure that there are no network restrictions that are prohibiting a connection between the Management server and the Office 365 portal endpoint. Most connections use TCP 443, or else they first connect over TCP 80 and are redirected.

    More Information:
    https://support.microsoft.com/en-us/help/3026285/connection-to-endpoint-service-failed-error-after-you-import-the-offic

    Best regards,
    Yuxiang

    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by GouravIN Tuesday, July 31, 2018 8:47 AM
    • Marked as answer by Stoyan ChalakovMVP Thursday, August 23, 2018 11:46 AM
    Tuesday, July 31, 2018 7:22 AM
  • Thanks Stoyan! I have resolved the issue.

    Below steps were followed:

    Import/Install the MP

    With the help of n/w team Allowed the web service Cloudapp.net from SCOM server

    Registered SCOM as application in Azure. Created APIs and gave permissions.

    Modified config file for proxy

    Created windows run as account and assigned to proxy profile


    Sameer Lahane

    Friday, August 10, 2018 9:18 AM

All replies

  • Hi Sameerlahane,

    After you import the Office 365 Management Pack for Operations Manager, you receive the following error message: Connection to EndPoint Service failed.
    Cause:
    This issue may occur if the Management server cannot access the Office 365 API EndPoint. For example, traffic could be blocked by a firewall or by another security device on the network.

    To resolve this issue, make sure that there are no network restrictions that are prohibiting a connection between the Management server and the Office 365 portal endpoint. Most connections use TCP 443, or else they first connect over TCP 80 and are redirected.

    More Information:
    https://support.microsoft.com/en-us/help/3026285/connection-to-endpoint-service-failed-error-after-you-import-the-offic

    Best regards,
    Yuxiang

    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by GouravIN Tuesday, July 31, 2018 8:47 AM
    • Marked as answer by Stoyan ChalakovMVP Thursday, August 23, 2018 11:46 AM
    Tuesday, July 31, 2018 7:22 AM
  • Hi Sameer,

    did you manage to resolve this?

    Appreciate the feedback and thanks in advance!

    Regards,


    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    Thursday, August 9, 2018 2:19 PM
  • Adding to Yuxiang, Please make sure that user has global administrator access and make sure that your SCOM MS has the direct internet access, not via proxy. 

    You might need to try a workaround to allow it on proxy.

    • Proposed as answer by Chetan.Cosmos Friday, August 10, 2018 10:38 AM
    • Unproposed as answer by Chetan.Cosmos Friday, August 10, 2018 10:42 AM
    Thursday, August 9, 2018 5:56 PM
  • Thanks Stoyan! I have resolved the issue.

    Below steps were followed:

    Import/Install the MP

    With the help of n/w team Allowed the web service Cloudapp.net from SCOM server

    Registered SCOM as application in Azure. Created APIs and gave permissions.

    Modified config file for proxy

    Created windows run as account and assigned to proxy profile


    Sameer Lahane

    Friday, August 10, 2018 9:18 AM
  • That's great news! Can you please mark the thread as answered?

    Thanks!


    Sam (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" wherever applicable. Thanks!) Blog:AnalyticOps Insights Twitter:Sameer Mhaisekar

    Friday, August 10, 2018 10:00 AM
  • Hi Sameer,

    really glad to hear (read)  this :)

    Would you be so kind and mark the answer, which helped you. Let's help others, who are in the search. 

    Many thanks in advance! Wish you a great weekend ahead!

    Regards,


    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    Friday, August 10, 2018 10:41 AM