100% CPU Usage when working from remote office??? RRS feed

  • Question

  • I recently upgrade a users laptop to Win7 64-bit, runing Symantec EPP 11.0 for the antivirus, and office 2007. I have 8GB of ram installed. The laptop screamed while it was here. I mean super fast and responsive. When the user took the laptop to his small office in Boston the CPU usage began to spike and eventually locked the laptop down. the office is connected with a Linksys/Cisco Small Business Router with a VPN Tunnel connecting the two offices. When the user had XP Pro the laptop ran fine there with the same EPP Software. The CPU Usage eventually calms down but spikes a few minutes to a few hours later.

    PLEASE HELP!!! I am at the end of my rope with this issue! Thanks!

    Friday, January 21, 2011 7:24 PM