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Notify requestor when request has been approved by owner RRS feed

  • Question

  • I have a demand for sending a notification to the Requestor when the request is approved. Currently, MIM only notifies the requestor if the request is rejected by the owner (e.g. for joining a Security Group).

    I tried adding a Notification task to the "Owner Approval Workflow", but that made all requests fail (error: the workflow encountered an internal error during processing) so I had to restore the Owner Approval Workflow XOML to the default value.

    Any guidance on how I can make sure that requestors get an email when their request is approved?


    • Edited by SasMmn Tuesday, September 27, 2016 5:49 PM
    Tuesday, September 27, 2016 5:48 PM

Answers

  • You could setup an Action Workflow that contains a Notification activity. Then have the MPR that fired the AuthZ workflow also fire the Action workflow.

    David Lundell, Get your copy of FIM Best Practices Volume 1 http://blog.ilmbestpractices.com/2010/08/book-is-here-fim-best-practices-volume.html

    • Proposed as answer by Todd Heron Wednesday, September 28, 2016 12:50 AM
    • Marked as answer by SasMmn Friday, October 14, 2016 10:17 PM
    Tuesday, September 27, 2016 7:43 PM