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Items not appearing in send items for Send As Users RRS feed

  • Question

  • Hello,

    I have a Windows 2003 domain with Exchange 2003. We have users with Send as permissions for a common mailbox. With send as permission set, when a user send an email with From field change to send as permiited mailbox account name, the send message appear in the users send items instead of the permiited mailbox. Is that by design and if so is there a way to get the items synched to the permiited mailbox?

     

    Thanks in advance


    Tom
    Monday, December 5, 2011 4:02 PM

Answers

  • You didnt say what version of Outlook, but you would need to implement a reg key:

    http://support.microsoft.com/?kbid=972148

     

    When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox

    • Marked as answer by TSAM Monday, December 5, 2011 7:49 PM
    Monday, December 5, 2011 4:10 PM

All replies

  • You didnt say what version of Outlook, but you would need to implement a reg key:

    http://support.microsoft.com/?kbid=972148

     

    When you send an e-mail message from a shared mailbox in Outlook 2007, the sent message is not saved in the Sent Items folder of the shared mailbox

    • Marked as answer by TSAM Monday, December 5, 2011 7:49 PM
    Monday, December 5, 2011 4:10 PM
  • Thanks very much for the reply. We use Outlook 2007.

     


    Tom
    Monday, December 5, 2011 4:13 PM
  • Follow the KB article provided by Andy for outlook 2007.
    Anil MCC 2011,ITIL V3,MCSA 2003,MCTS 2010, My Blog : http://messagingschool.wordpress.com
    Monday, December 5, 2011 4:44 PM