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Change the MessageClass of Read/Delivery Receipts RRS feed

  • Question

  • We are experiencing issues in profiling Read/Delivery receipts into our Document Management system.  As the receipts are not treated as emails, the dms does not recognize them and therefore will not process them.

    We have found a possible solution which is to alter the MessageClass of the read/delivery receipts to that of an email within Exchange.  ie. Force the Exchange Server to process Read and Delivery reaceipts as the standard IPM.NOTE MessageClass format intead of the default REPORT.IPM.NOTE format by modifying the registry and turning on the "RenderMSNsAsMesssages" value.

     

    Would be interested to know your thoughts on pros/cons and any adverse side effects that may result in making this change.

    Monday, September 19, 2011 4:21 AM

Answers