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Microsoft Dynamics CRM with Outlook 2016 RRS feed

  • Question

  • Hello,

    I have Windows 10 Home 64bit. I have Office 2016 with Outlook.

    I cannot install Microsoft Windows Dynamics 2016 or 2013 which I download from Microsoft site.

    I got messege that Microsoft Outlook is not installed.

    What should I make?

    Thanks for help in advance.

    Best regards,

    Mati

    • Moved by Steve Fan Monday, February 5, 2018 2:13 AM move to dedicated Outlook forum
    Friday, February 2, 2018 9:38 AM

All replies

  • Hi Mati,

    I'd recommend you first have a look at the following Microsoft KB article and make sure you have downloaded the correct version and followed the correct steps to install CRM:

    https://support.microsoft.com/en-sg/help/3118707/microsoft-dynamics-crm-for-microsoft-office-outlook-is-not-installed

    Since this forum focuses more on Outlook related questions and your question is more related to installing CRM, I'd recommend you post a new question to the forum dedicated to CRM to get further assistance:

    https://community.dynamics.com/crm/f/117

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Regards,
    Steve Fan


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    • Proposed as answer by Steve Fan Tuesday, February 6, 2018 5:31 AM
    Monday, February 5, 2018 2:13 AM