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error ID: 998 (0x800705AA) RRS feed

  • Question

  • Dear Everyone,

    It has been over than 4-5 hours that I'm searching but no luck with my exact problem.

    I had some new partitions installed on my file server, and when I wanted to modify my current protection list and add the new ones I got failed with the following error: (please note that I had same folder sizes protected by DPM and I removed them completely to add the new ones.)

     

    The Operation failed because of a protection agent failure.

    Retry the operation.

    ID: 998

    Details: Insufficient system resources exist to complete the requested service (0x800705AA)

     

    I'm running:

    DPM 2007. Version 2.0.8793.0

    Also I do not have any problem adding another file/folder(s) from my other file servers.

    Also all agents status is OK.

     

    I'll really appreciate it if someone can guide me through.

     

    Regards,

     

     

    Friday, July 16, 2010 10:08 PM

Answers

  • Hello,

    Insufficent resources could be either on the DPM side OR the target server side.

    Quesitons:
    How much data are you protecting total?
    How large is this one datasource that is failing?
    What exactly is the datasource that is failing? Exchange? SQL? Sharepoint? HyperV?
    How much RAM on DPM?
    How large is the pagefile on DPM?
    What is the architecture of DPM and the target server? (x86,x64)
    What OS is the target server and DPM? 2003? 2008?
    Any VSS errors on the target server or DPM?

    Suggestions: DPM 2007. Version 2.0.8793.0<----this is an older version of DPM. The latest version is 8864. You are currently running SP1 but no updates. I suggest that you update to 8864 as there are numerous bug fixes and enhancements that have been resolved since 8793.

    System Center Data Protection Manager 2007 QFE Rollup
    http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=775e1a23-825f-450a-9d71-6b8c951ea748

     

    Thanks
    Shane

    Tuesday, August 31, 2010 3:51 PM

All replies

  • Anyone arround? Someone really can't help me??

    Saturday, July 17, 2010 11:53 PM
  • Hi

    This could be caused by the Vol snap. Microsoft released a fix http://support.microsoft.com/kb/887827 that corrected the volsnap issue that was that the shadow copy of a volume could not be created due to insufficient non-paged memory pool for a bitmap structure.

    Apply the hotfix and try again.

    BR

    Robert Hedblom

    http://robertanddpm.blogspot.com/


    Check out my DPM blog http://robertanddpm.blogspot.com
    Sunday, July 18, 2010 9:02 PM
    Moderator
  • also try rebooting the server after you create new volumes and then run the sync job again on DPM server. 

     

    Thanks,

    Parag Agrawal 

    This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, July 20, 2010 7:33 AM
    Moderator
  • Hi,

     

    Thank you for your replies.

     

    None solved my problem! When I tried applying that FIX, windows said, you have a more updated patch or your services pack is newer than the one you are trying to install.

     

    I was wondering if there is any other way?!

     

     

    Tuesday, July 20, 2010 3:24 PM
  • Hi

    Allocate more space to the replica- and recoverypoint-volume so the new data can fit. Try that and get back

    BR

    Robert Hedblom


    Check out my DPM blog http://robertanddpm.blogspot.com
    Thursday, July 22, 2010 8:26 PM
    Moderator
  • Hello,

    Insufficent resources could be either on the DPM side OR the target server side.

    Quesitons:
    How much data are you protecting total?
    How large is this one datasource that is failing?
    What exactly is the datasource that is failing? Exchange? SQL? Sharepoint? HyperV?
    How much RAM on DPM?
    How large is the pagefile on DPM?
    What is the architecture of DPM and the target server? (x86,x64)
    What OS is the target server and DPM? 2003? 2008?
    Any VSS errors on the target server or DPM?

    Suggestions: DPM 2007. Version 2.0.8793.0<----this is an older version of DPM. The latest version is 8864. You are currently running SP1 but no updates. I suggest that you update to 8864 as there are numerous bug fixes and enhancements that have been resolved since 8793.

    System Center Data Protection Manager 2007 QFE Rollup
    http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=775e1a23-825f-450a-9d71-6b8c951ea748

     

    Thanks
    Shane

    Tuesday, August 31, 2010 3:51 PM