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Blue Screen Error in Windows 7 RRS feed

  • Question

  • Hi .

    I've been experiencing blue screen error in these past few days. Please help me out.

    the error i'm getting is

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1033

    Additional information about the problem:
      BCCode: 50
      BCP1: FD7FADFC
      BCP2: 00000000
      BCP3: 97BD1BCA
      BCP4: 00000000
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 256_1

    Files that help describe the problem:
      C:\Windows\Minidump\033014-24741-01.dmp
      C:\Users\Fashion Details\AppData\Local\Temp\WER-47720-0.sysdata.xml

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      C:\Windows\system32\en-US\erofflps.txt

    Sunday, March 30, 2014 2:30 PM

Answers

  • Hi,

    This indicates that invalid system memory has been referenced.

    For more information, please refer to the following article:

    Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx

    If it doesn't help, please collect Minidump files and upload to OneDrive.
    =================
    1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”.
    2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery".
    3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected.
    4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”.
     
    If the system crash again, please refer to the following steps to collect memory dump files:
     
    1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”.
    2. Go to your Desktop, right-click on it and create a new folder named "Dump".
    3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.
    4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".
    5. Upload to OneDrive.


    Karen Hu
    TechNet Community Support

    • Marked as answer by 暁北 Monday, April 7, 2014 2:23 AM
    Monday, March 31, 2014 2:17 AM

All replies

  • Hi,

    This indicates that invalid system memory has been referenced.

    For more information, please refer to the following article:

    Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx

    If it doesn't help, please collect Minidump files and upload to OneDrive.
    =================
    1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”.
    2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery".
    3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected.
    4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”.
     
    If the system crash again, please refer to the following steps to collect memory dump files:
     
    1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”.
    2. Go to your Desktop, right-click on it and create a new folder named "Dump".
    3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.
    4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".
    5. Upload to OneDrive.


    Karen Hu
    TechNet Community Support

    • Marked as answer by 暁北 Monday, April 7, 2014 2:23 AM
    Monday, March 31, 2014 2:17 AM
  • We do need the actual DMP file as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  
    We prefer at least 2 DMP files to spot trends and confirm the cause.

    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    If you are using Blue screen view, who crashed, or a similar application don't.  They are wrong at least as often as they are correct

    Wanikiya and Dyami--Team Zigzag

    Monday, March 31, 2014 2:18 AM