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Blue Screen after i changed computer case RRS feed

  • Question

  • So i wanted to get a new computer case so i did. It got here, i changed all my hardware to the new case now windows gives me a blue screen as soon as it shows my desktop.

    Heres my dump files. Please help ASAP. Thanks

    http://www.mediafire.com/?3zwp6o9zl512edj

    http://www.mediafire.com/?y0bccygoccedf2z

    http://www.mediafire.com/?j33mhm82bb0hjrp

    http://www.mediafire.com/?pyfsa7i1t1x74pp

    Saturday, December 29, 2012 8:54 PM

Answers

  • Hi,

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffffa8c0aab15b8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88007bb0e34, address which referenced memory

    Debugging Details:
    ------------------


    READ_ADDRESS:  fffffa8c0aab15b8

    CURRENT_IRQL:  2

    FAULTING_IP:
    EtronXHCI+4e34
    fffff880`07bb0e34 418b8c818c000000 mov     ecx,dword ptr [r9+rax*4+8Ch]

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    BUGCHECK_STR:  0xD1

    PROCESS_NAME:  audiodg.exe

    TRAP_FRAME:  fffff8800cd12c40 -- (.trap 0xfffff8800cd12c40)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000002fffffffd rbx=0000000000000000 rcx=00000000000000c0
    rdx=0000000000000024 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88007bb0e34 rsp=fffff8800cd12dd0 rbp=0000000000000c00
     r8=0000000000000000  r9=fffffa800aab1538 r10=00000000000000c0
    r11=fffffa800a848130 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz ac pe cy
    EtronXHCI+0x4e34:
    fffff880`07bb0e34 418b8c818c000000 mov     ecx,dword ptr [r9+rax*4+8Ch] ds:fffffa8c`0aab15b8=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER:  from fffff80003285b29 to fffff800032865c0

    STACK_TEXT: 
    fffff880`0cd12af8 fffff800`03285b29 : 00000000`0000000a fffffa8c`0aab15b8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0cd12b00 fffff800`032847a0 : 00000000`00000001 00000000`00000000 fffff880`0cd12cc0 fffff8a0`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`0cd12c40 fffff880`07bb0e34 : fffffa80`08e74bb0 00000000`0000001e fffffa80`09752b40 fffffa80`0991ec60 : nt!KiPageFault+0x260
    fffff880`0cd12dd0 fffffa80`08e74bb0 : 00000000`0000001e fffffa80`09752b40 fffffa80`0991ec60 00000000`0000001e : EtronXHCI+0x4e34
    fffff880`0cd12dd8 00000000`0000001e : fffffa80`09752b40 fffffa80`0991ec60 00000000`0000001e fffffa80`09752b40 : 0xfffffa80`08e74bb0
    fffff880`0cd12de0 fffffa80`09752b40 : fffffa80`0991ec60 00000000`0000001e fffffa80`09752b40 00000000`00000000 : 0x1e
    fffff880`0cd12de8 fffffa80`0991ec60 : 00000000`0000001e fffffa80`09752b40 00000000`00000000 fffff880`07bb44a6 : 0xfffffa80`09752b40
    fffff880`0cd12df0 00000000`0000001e : fffffa80`09752b40 00000000`00000000 fffff880`07bb44a6 00000000`00000000 : 0xfffffa80`0991ec60
    fffff880`0cd12df8 fffffa80`09752b40 : 00000000`00000000 fffff880`07bb44a6 00000000`00000000 fffffa80`0991ec60 : 0x1e
    fffff880`0cd12e00 00000000`00000000 : fffff880`07bb44a6 00000000`00000000 fffffa80`0991ec60 fffffa80`08e74a60 : 0xfffffa80`09752b40


    STACK_COMMAND:  kb

    FOLLOWUP_IP:
    EtronXHCI+4e34
    fffff880`07bb0e34 418b8c818c000000 mov     ecx,dword ptr [r9+rax*4+8Ch]

    SYMBOL_STACK_INDEX:  3

    SYMBOL_NAME:  EtronXHCI+4e34

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: EtronXHCI

    IMAGE_NAME:  EtronXHCI.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4e2de090

    FAILURE_BUCKET_ID:  X64_0xD1_EtronXHCI+4e34

    BUCKET_ID:  X64_0xD1_EtronXHCI+4e34

    Followup: MachineOwner

    The culprit is EtronXHCI.sys which is the Etron eXtensible Host Controller Driver. You can uninstall the driver and reinstall the latest driver for check. If the issue perisist, I suggest for now that you disable the EtronXHCI.sys driver.

    This will show whether it is really the cause (I suspect it is) or is just being blamed. The easiest way to disable it is to go to your drivers folder in C:\Windows\System32 and rename it by changing the .sys extension to something else like .old. Be aware this will also "break" the software that uses this driver.


    Spencer
    TechNet Community Support

    • Marked as answer by Spencer Xi Monday, January 7, 2013 5:02 AM
    Monday, December 31, 2012 4:54 AM