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page fault in non paged area without any reason RRS feed

  • Question

  • Hello,

    My PC starts showing BSOD page fault in non paged area. Last summer, my PC was at after-sale service experts and they changed RAM and motherboard two times. PC worked fine WITHOUT ANY PROBLEMS(no crashes, freezes, restarts etc.) in past 4 months until now. Yesterday (Then I played Darksiders) and today (Then playing Call of Duty: Black Ops) I received new BSOD after 4 months of perfect working. It says page fault in non paged area.  THERE IS NO REASON to occour BSOD. I tested RAM with memtest - no problems found. I tested HDD - no problems too.

    Today I defragmented HDD, cleaned some registry, and I fear that won't help. What should I do if I get that bsod again?

    My specs are:

    AMD Phenom 965

    4 GB RAM (3,25 usable)

    HD5770 video card

    Windows 7 32bit

    Here is the main BSOD info which I checked with bluescreenview program:

    Dump file: 022411-14648-01.dmp

    Crash time: 2011.02.24 17:41:59

    Bug check string: PAGE_FAULT_IN_NONPAGED_AREA

    Bug check code: 0x00000050

    Parameter 1: 0xc88b83a5

    Parameter 2: 0x00000000

    parameter 3: 0x82a993de

    parameter 4: 0x00000002

    Caused by driver: ntkrnlpa.exe

    Caused by address: ntkrnlpa.exe+858e3

    File description: NT Kernel & System

    What can I do to avoid bsod in future? Perhaps need to do something with page file? What page file amount do you recommend for me? Now it's set at "automatically manage paging file for all drives". Or maybe I need to forget my computer and put him to trash, because as I said, I haved many bsod problems before, which was solved last summer. And now, again, WITHOUT ANY REASON.

    Sorry for my bad english.

    Thursday, February 24, 2011 11:39 PM

All replies

  • Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA

    This indicates that invalid system memory has been referenced.

    http://msdn.microsoft.com/en-us/library/ff559023%28VS.85%29.aspx

    Cause

    Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

    Another common cause is the installation of a faulty system service.

    Antivirus software can also trigger this error, as can a corrupted NTFS volume.


    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 24, 2011 11:43 PM
  • Here is the latest:

    http://cid-34fedfe9a50d7704.office.live.com/self.aspx/Naujas%20aplankas/022411-14648-01.dmp

    I just don't understand how and WHY that BSOD occour after 4 months. I doesn't installed any new software, hardware or any other application. I did nothing specific that day.

     I tested my RAM with memtest 8 hours - no problems found.

    Friday, February 25, 2011 12:02 AM
  • STACK_TEXT: 
    8d5a2ca8 82a9c5f8 00000000 c88b83a5 00000000 nt!MmAccessFault+0x106
    8d5a2ca8 82a993de 00000000 c88b83a5 00000000 nt!KiTrap0E+0xdc
    8d5a2d34 77c864f4 badb0d00 01adf280 00000000 nt!KiFastCallEntry+0xde
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    01adf298 00000000 00000000 00000000 00000000 0x77c864f4

    This is not helpful.

    Please enable Driver verifier to get the causing driver:

    http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

    http://support.microsoft.com/?kbid=244617

    Also configure your Windows to create a kernel dump ( http://www.brighthub.com/computing/windows-platform/articles/81867.aspx ). After you get the next crash upload the zipped dump (C:\Windows\memory.dmp) to your SkyDrive.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, February 25, 2011 12:23 AM
  • Computer has crashed again, but it didn't shown any bsod this time. Screen just went black and freezed.
    Friday, February 25, 2011 1:35 PM
  • You get now a Kernel 41 entry with bugcheck 0x0?
    if yes, check this (the 5 steps under scenario 3):

    http://support.microsoft.com/kb/2028504


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, February 25, 2011 1:51 PM
  • There is a lot of errors in Event viewer:

    "The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section"

    What is this? Is this somehow related to problem?

    My last freeze was then I played Battlefield 2: Bad Company 2. Looks like problem is only appear then I play games. Could this be temperature problem? Temperatures looks normal to me, even then playing I get no more than 50C. Only core temperature sometimes grown to 60C on SpeedFan. When not playing temperatures are 25-40C.

     

     

    Friday, February 25, 2011 5:37 PM
  • which CPU cooler do you have? The boxed cooler?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, February 25, 2011 9:33 PM
  • I have CORSAIR PSU 750W 14CM ATX12V2.2 80+ if I understand correctly. There are 3 main coolers: at the top, back and front.

    My PC block is High Air Flow, HAF- 922 Midi Tower Full AL chassis, ATX,E-ATX, black chasis. It's really good.

    I already tested memory with memtest for two full days - no erros found.

    Friday, February 25, 2011 10:08 PM
  • This is the PSU and the chasis.

    I mean the CPU cooler. Do you use the boxed cooler which was part of the CPU or have you bought a cooler?


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, February 25, 2011 11:43 PM
  • I don't know. Looks like it's came with CPU. Cooler is AMD. I cleared some dust and see what happens.

    Maybe best to do is probably put my PC to the trash, because it freezes without any reason. RAM, video card, HDD - ok. No software problems too. What else it can be?

    Sunday, February 27, 2011 1:21 PM
  • I don't know. Looks like it's came with CPU. Cooler is AMD. I cleared some dust and see what happens.

    ok, so its be boxed cooler. The X4 965 has 3.4GHz, so this is too much for the boxed cooler.

    Buy a better cooler. I use this cooler (EKL Alpenfön Brocken)

     

    and my X4 945 is only 40°C under load (it differs, depending on the room temperature and the chassis cooler and with which rpm you run the fan).

    So, check where you can buy a larger and better CPU cooler.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Sunday, February 27, 2011 3:09 PM
  • Hi,

    After two weeks I got another BSOD. No reported file or type.

    I upload dmp file again, maybe you can tell something specific, please? I enabled verifier as you told, but not sure did I done it correctly.

    http://cid-34fedfe9a50d7704.office.live.com/browse.aspx/.Documents

    I don't know how to upload memory.dmp, because it's size is ~200 mb.

    Here is bugcheck code from event viewer:

    BugcheckCode 142

      BugcheckParameter1 0xc0000005

      BugcheckParameter2 0x834585d1

      BugcheckParameter3 0xa0528704

      BugcheckParameter4 0x0

      SleepInProgress false

      PowerButtonTimestamp 0

     

    Monday, March 14, 2011 4:27 PM
  • use 7zip and create a archive with a max size of 49MB. Now upload all parts.

    This is the latest crash:

    Bug Check 0x1000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M

    STACK_TEXT: 
    a05287b4 8346c3b1 a05287f0 00000001 a0528a28 nt!CmpKcbCacheLookup+0x18f
    a05289a0 8344dd91 a6388560 a0528a60 a05289e4 nt!CmpBuildHashStackAndLookupCache+0x2e6
    a0528b48 8343857b a6388560 86b555d8 a5601d20 nt!CmpParseKey+0x36e
    a0528bc4 8345e729 00000ab4 a0528c18 00000040 nt!ObpLookupObjectName+0x4fa
    a0528c20 83455e74 0353ec88 86b555d8 00000001 nt!ObOpenObjectByName+0x165
    a0528d00 83450bc7 0353ed70 00020019 0353ec88 nt!CmOpenKey +0x1f4
    a0528d1c 8325a43a 0353ed70 00020019 0353ec88 nt!NtOpenKeyEx+0x18
    a0528d1c 76f36344 0353ed70 00020019 0353ec88 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0353ecc8 00000000 00000000 00000000 00000000 0x76f36344

    so it's Registry related (Opening Registry key). Run chkdsk C: /r /f to detect and fix NTFS file system issues.


    André


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Monday, March 14, 2011 4:34 PM
  • 7zip somehow compressed it to one file. Here:

    http://cid-34fedfe9a50d7704.office.live.com/self.aspx/.Documents/MEMORY.7z

    Not sure did I done everything correctly.

    Got another BSOD, this time memory_management. I hate bsod's.

    BugcheckCode 26

      BugcheckParameter1 0x411

      BugcheckParameter2 0xc05c1f58

      BugcheckParameter3 0x16f58c2

      BugcheckParameter4 0xc0541f59

      SleepInProgress false

      PowerButtonTimestamp 0

     

    Monday, March 14, 2011 5:47 PM
  • Bug Check 0x1A: MEMORY_MANAGEMENT

    This indicates that a severe memory management error occurred.

    http://msdn.microsoft.com/en-us/library/ff557391%28VS.85%29.aspx

    The dumps is damaged.

    Please download memtest86+ [1], burn a new bootable CD (use a CD-RW if possible) from the ISO (download and use ImgBurn [2][3] to do this or make double click on the ISO in Windows 7), reboot your PC and scan your RAM 4-5hours for errors. If memtest86+ detects errors, test each module its own and replace the faulty RAM.

    If the memtest tells no error, please download CPU-Z [4], look in the memory and SPD tab and verify that the current RAM Speed and the Timings match to the values that you see in the SPD tab. If your RAM run at CR (Command Rate) 1T, change the value into 2T in the BIOS.

    André

    [1] http://www.memtest.org/download/4.20/memtest86+-4.20.iso.zip
    [2] http://www.imgburn.com/index.php?act=download
    [3] http://forum.imgburn.com/index.php?showtopic=61
    [4] http://www.cpuid.com/softwares/cpu-z.html


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Monday, March 14, 2011 8:24 PM
  • Memtest86+ doesn't show any errors. But looks like my computer has totally gone mad. I got another 2 bsod's today and at least 2 freezes.

    Bsod's shown PFN_LIST_CORRUPT and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. One of them reported rdyboost.sys file.

    Looks like it's time to take my PC back to shop 4th time. I did everything I could to fix it, but nothing happens. No hardware and software problems found. Maybe it's time even to change it to new PC, because I don't think it is possible to fix it anymore. Thanks for answers and your time Andre.

    At least good thing is, that I have another 3 years old PC at home, which never got any problems.

    Tuesday, March 15, 2011 12:51 PM
  • have you checked the Comand Rate seting in the BIOS? Which RAM do you use? Is it compatible to your board? Some ASUS board and OCZ RAM cause PFN_LIST_CORRUPT and MEMORY_MANAGEMENT issues, even if the RAM is fine.

    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Tuesday, March 15, 2011 1:05 PM