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Windows Server 2008 R2 - Multiple application errors in module MSVCR90.DLL RRS feed

  • Question

  • I'm having some trouble with one of the terminal servers that I administrate, lately there have been a large number of application errors reported by users. Looking at the logs they all have in common that they report MSVCR90.DLL as the faulty module, with some of the applications throwing errors being fixmapi.exe, iexplore.exe & acrord32.exe.

    I did some searching around and tried the usual things of uninstalling and reinstalling the mvc redist, however it doesn't appear to have made much of a difference. I configured capture of user-mode dumps as mentioned in http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/repeated-appcrash-errors-across-many-applications/18ee194c-56dd-4909-abed-e563de11713b which seems to be recommended as a way to find the real faulty module that is behind all the problems, so far I've generated one dumpfile at least for a fixmapi.exe but I am not sure how to parse it, does anyone have any idea?

    Thursday, March 12, 2015 9:52 AM

Answers

  • Hi DialectEmil,

    Would you please let me know whether install all necessary updates on the problem computer? Please run sfc /scannow command to scan all protected system files. In addition, please perform a clean boot and check if this issue still exist.

    Please also refer to following article and check if help you to troubleshoot application crashes.

    Basic Debugging of an Application Crash

    If any update, please feel free to let me know.

    Best regards,

    Justin Gu


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Proposed as answer by Justin Gu Monday, March 30, 2015 4:40 PM
    • Marked as answer by Justin Gu Thursday, April 2, 2015 5:43 AM
    Tuesday, March 17, 2015 4:07 PM