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Incomplete BitLocker Encryption - Locked HardDrive - Please Help!

    Question

  • Hi All,

    I was running bitlocker encryption on an external Hard Drive.

    I got a "Blue Screen" error that shutdown my computer when Encryption was 2/3 of the way.

    I never had a Password or Key, but now the Drive appears to be locked.

    I ran manage-bde -resume (but it says "It's locked").

    I ran manage-bde -status:

    Size: Unknown GB
    BitLocker Ver: Win 7
    Conversion Status: Unknown
    % Encrypted: Unknown%
    Encryption Method: AES 128 with Diffuser
    Protection Status: Unknown
    Lock Status: Locked
    ID Field: Unknown
    Automatic Unlock: Disable
    Key Protectors:
       Password
       Numerical Password

    All help will be much appreciated.

    Thanks in advance,

    Tuesday, June 14, 2016 9:34 AM

All replies

  • Not much hope here but read this article. It might give you some hints:

    http://www.benjaminathawes.com/2013/03/17/resolving-partial-encryption-problems-with-bitlocker/


    Best regards, George

    Tuesday, June 14, 2016 2:55 PM
  • Hi,

     

    I want to confirm that have you used this drive in any other PC, where you might have accidently locked it. If you connect back to the original PC, it might auto-unlock on that machine.

     

    If you were on a corporate environment and it got locked due to corporate policy when connecting the device to your office laptop, your admin might be able to help you unlock that.

     

    We may try the bitlocker repair tool and check if it helps:

     

    Scenario 16: Using the BitLocker Repair Tool to Recover a Drive:

    https://technet.microsoft.com/en-us/library/ee523219(v=ws.10).aspx

     

    Have you kept the recovery key? If yes, please refer to the link:

    http://windows.microsoft.com/en-us/windows-10/find-my-bitlocker-recovery-key

     

    If not, I’m afraid there is no way for you to access the data protected by BitLocker, your best bet is data recovery specialist. 

     

    Best Regards,

    Tao


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    Wednesday, June 15, 2016 12:12 PM
    Moderator
  • Thanks, I did try in the same machine and in other machines... it looks locked in all.

    I was never given a recovery key (as the process didn't finish).

    I was indeed in a business environment and although I have admin rights am liaising with someone on my IT to see if they can rescue. I will also try the Repair Tool.

    Thanks

    Wednesday, June 15, 2016 12:16 PM
  • We are looking forward to your good news:)

    Please mark the reply as an answer if you find it is helpful.

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    Thursday, June 16, 2016 1:26 AM
    Moderator
  • HI 

    I have exact same issue but with my C drive on my laptop and not external .. i never got to step 2 where any pin or anything was asked nor display of the key etc... 

    PC was rebooted and now the first page visible is the Bitlocker recovery page asking for the key...

    what to do???? HELP!!! 

    Monday, July 30, 2018 10:43 AM