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Windows 7 BSOD on system I built RRS feed

  • Question

  • I built a system using: ASRock 880G extreme 3 motherboard, Phenom 2 quadcore, 2x2GB Ram sticks, 1TB western digital hard drive, Nvidia Geforce GT430 Video card,  edimax 300mbps wireless, windows 7 ultimate, a standard CD/DvD drive and 750 watt psu.

    Can anyone tell me why i get the BSOD either saying 'System service exception' or 'Irql not less or equal', or better yet how to fix them?

    I had a memory management problem, but it seems to have sorted itself after i moved the RAM to a different pair of slots. I tried getting Microsoft to help, but they needed the product ID, which i couldn't get to normally (BSOD), and when i looked for it in safe mode, it wasn't listed.

    So far, I wiped the hard drive and installed windows again, but when i try to install the drivers for the V-Card and the wireless card, it freaks out (BSOD). I would really appreciate someone that can help me to fix this. Its been bugging me for days.

    Friday, April 15, 2011 6:44 PM

All replies

  • Hello,

    use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    If you want to debug dump files without my help, use Windbg and refer to this Microsoft article:

    http://support.microsoft.com/kb/315263


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner

    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    Friday, April 15, 2011 9:29 PM
  • Here is the link.

    https://cid-45c365fae32ca54a.skydrive.live.com/redir.aspx?resid=45C365FAE32CA54A!239
    Friday, April 15, 2011 11:38 PM
  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    CACHE_MANAGER (34)
        See the comment for FAT_FILE_SYSTEM (0x23)
    Arguments:
    Arg1: 0000000000050830
    Arg2: fffff880031934f8
    Arg3: fffff88003192d50
    Arg4: fffff80002ab0f3a

    Debugging Details:
    ------------------


    EXCEPTION_RECORD:  fffff880031934f8 -- (.exr 0xfffff880031934f8)
    ExceptionAddress: fffff80002ab0f3a (nt!MmUnmapViewInSystemCache+0x00000000000000ca)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 000000040000c080
    Attempt to read from address 000000040000c080

    CONTEXT:  fffff88003192d50 -- (.cxr 0xfffff88003192d50)
    rax=000000040000c080 rbx=fffffa80038761a0 rcx=0000000000000000
    rdx=0000000fffffffff rsi=fffff8a007a62870 rdi=fffff6fcc0049000
    rip=fffff80002ab0f3a rsp=fffff88003193730 rbp=0000000000000000
     r8=0000000000000001  r9=fffff98009200000 r10=fffff80002c13680
    r11=fffff880031939e0 r12=0000000000000001 r13=0000000000000000
    r14=fffffa8002569b60 r15=0000000000000000
    iopl=0         nv up ei ng nz na po cy
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
    nt!MmUnmapViewInSystemCache+0xca:
    fffff800`02ab0f3a 4c8b18          mov     r11,qword ptr [rax] ds:002b:00000004`0000c080=????????????????
    Resetting default scope

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    PROCESS_NAME:  System

    CURRENT_IRQL:  0

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    EXCEPTION_PARAMETER1:  0000000000000000

    EXCEPTION_PARAMETER2:  000000040000c080

    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cbd0e0
     000000040000c080

    FOLLOWUP_IP:
    nt!MmUnmapViewInSystemCache+ca
    fffff800`02ab0f3a 4c8b18          mov     r11,qword ptr [rax]

    FAULTING_IP:
    nt!MmUnmapViewInSystemCache+ca
    fffff800`02ab0f3a 4c8b18          mov     r11,qword ptr [rax]

    BUGCHECK_STR:  0x34

    LAST_CONTROL_TRANSFER:  from fffff80002d9ae35 to fffff80002ab0f3a

    STACK_TEXT: 
    fffff880`03193730 fffff800`02d9ae35 : fffff980`09200000 fffff8a0`07a62870 00000000`00000001 00000000`00000001 : nt!MmUnmapViewInSystemCache+0xca
    fffff880`03193a10 fffff800`02a9fd47 : 00000000`00000000 fffffa80`0383a360 00000000`00000000 00000000`00040000 : nt!CcUnmapVacb+0x5d
    fffff880`03193a50 fffff800`02a76ad4 : 00000000`00000001 fffffa80`03a1f920 fffffa80`03a4ce00 00000000`00000000 : nt!CcUnmapVacbArray+0x1b7
    fffff880`03193ae0 fffff800`02a7a55c : fffffa80`03a4ce10 00000000`00000011 fffffa80`03a4ce10 fffffa80`00000000 : nt!CcDeleteSharedCacheMap+0x140
    fffff880`03193b50 fffff800`02a7ad60 : fffff800`02c8c100 fffff880`03193c58 00000000`00000000 fffff800`00000000 : nt!CcWriteBehind+0x5bc
    fffff880`03193c00 fffff800`02a94161 : fffffa80`0386cab0 fffff800`02a7ab98 fffff800`02c8c140 fffff800`00000000 : nt!CcWorkerThread+0x1c8
    fffff880`03193cb0 fffff800`02d2a166 : 0000050e`00000000 fffffa80`038761a0 00000000`00000080 fffffa80`03853040 : nt!ExpWorkerThread+0x111
    fffff880`03193d40 fffff800`02a65486 : fffff880`02f64180 fffffa80`038761a0 fffff880`02f6efc0 0000050e`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03193d80 00000000`00000000 : fffff880`03194000 fffff880`0318e000 fffff880`03192c90 00000000`00000000 : nt!KxStartSystemThread+0x16


    SYMBOL_STACK_INDEX:  0

    SYMBOL_NAME:  nt!MmUnmapViewInSystemCache+ca

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

    STACK_COMMAND:  .cxr 0xfffff88003192d50 ; kb

    IMAGE_NAME:  memory_corruption

    FAILURE_BUCKET_ID:  X64_0x34_nt!MmUnmapViewInSystemCache+ca

    BUCKET_ID:  X64_0x34_nt!MmUnmapViewInSystemCache+ca

    Followup: MachineOwner
    ---------

    --------------------------------------------------------------------------------------------------

    Bug Check Code 0x34: http://msdn.microsoft.com/en-us/library/ff557491(VS.85).aspx

    Resolution

    To resolve a nonpaged pool memory depletion problem: Add new physical memory to the computer. This will increase the quantity of nonpaged pool memory available to the kernel.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner

    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

     

    Saturday, April 16, 2011 10:31 AM
  • OK. As of 19th of April, I have upgraded the computer from 4GB to 6GB of RAM and that still doesn't work. It comes up with more problems that I can't upload because the computer will not run at all. I can start it, it will run the repair wizard, it crashes. Then it starts up again, runs the repair wizard, and crashes. It won't let me into safe mode, or any other mode. I tried removing the Hardware that needed the drivers that caused the computer to crash when i tried to install them, and that made no difference.

    I am wondering, if i wipe the Hard drive, then install windows as a 32bit OS rather than a 64bit, will that make any difference? 

    Tuesday, April 19, 2011 11:49 AM