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Build Hyper-V Server 2012 R2 - can't get past KB3172729 and KB2883200

    Question

  • Hello!

       I am building a new Hyper-V Server 2012 R2 host (not Windows Server) and I am having problems with getting it fully patched.  I've done this many times in the past and normally get about 30 updates initially, then a single large update, then a boat-load of additional updates.  But this time I get the 30 (or so) initial updates, then two updates (KB3172729 and KB2883200).  Once I install these I can't install any further updates.  No matter what I try (uninstalling one at a time, etc.) I can't seem to get any further updates to be available.  Some notes:

    • I've tried this on three different servers - all with the same results.
    • I've tried updating these servers for the past few weeks - all with the same results.
    • I am not using WSUS - just direct Windows Updates.
    • These three server were in 3 separate geographic locations with 3 different ISP's.

       I'm just not sure what to do - I know that there are more updates out there but I can't seem to get to them.  

       Anyone have any idea of what I should try?

    Thanks.. dave

    Wednesday, January 25, 2017 4:14 PM

Answers

  • I'd try a later version of update agent. I have 7.9.9600.18340 but this one should get you close. Also note the prerequisites.

    https://support.microsoft.com/en-us/help/3138615/windows-update-client-for-windows-8.1-and-windows-server-2012-r2-march-2016

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Dave PatrickMVP Friday, January 27, 2017 3:17 PM
    • Marked as answer by dbaddorf Friday, January 27, 2017 3:22 PM
    Wednesday, January 25, 2017 8:55 PM
  • Dave,

       Fantastic!  You certainly got me on the right patch!  Here is what I did:

    I want to install the Windows Update that you mentioned: KB3138615.  But I couldn't.
    So I try to install it's prerequisites, the April 2014 rollup, KB2919355.  But I couldn't.
    So I try to install it's prerequisites, KB2919442.  This I was able to install.
    Then I was able to install KB2919355.
    Then I was able to install KB3138615.

       So in summary, I installed KB2919442, then KB2919355, then KB3138615.   After this I was able to run Windows Updates in the normal fashion and get the remaining 146 updates.

    Thanks for all of your help!

    Dave

    • Marked as answer by dbaddorf Friday, January 27, 2017 3:01 PM
    Friday, January 27, 2017 3:01 PM

All replies

  • I'd try a later version of update agent. I have 7.9.9600.18340 but this one should get you close. Also note the prerequisites.

    https://support.microsoft.com/en-us/help/3138615/windows-update-client-for-windows-8.1-and-windows-server-2012-r2-march-2016

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Dave PatrickMVP Friday, January 27, 2017 3:17 PM
    • Marked as answer by dbaddorf Friday, January 27, 2017 3:22 PM
    Wednesday, January 25, 2017 8:55 PM
  • I downloaded the Windows 2012 R2 x64 version and it when I tried to install it I got a message "The Update is not applicable to your computer".
    Wednesday, January 25, 2017 9:23 PM
  • Then a couple of possibilities; the prerequisites are missing or you have a higher version installed. You could check the version of Wuaueng.dll located in \system32 directory.

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Wednesday, January 25, 2017 9:29 PM
  • The current version is 7.9.9600.16422.  I'll try to install the pre-reqs for the newer version tomorrow.
    Wednesday, January 25, 2017 9:59 PM
  • Yes, 7.9.9600.16422 version puts you at November 2013 update level.

     

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Wednesday, January 25, 2017 10:04 PM
  • Dave,

       Fantastic!  You certainly got me on the right patch!  Here is what I did:

    I want to install the Windows Update that you mentioned: KB3138615.  But I couldn't.
    So I try to install it's prerequisites, the April 2014 rollup, KB2919355.  But I couldn't.
    So I try to install it's prerequisites, KB2919442.  This I was able to install.
    Then I was able to install KB2919355.
    Then I was able to install KB3138615.

       So in summary, I installed KB2919442, then KB2919355, then KB3138615.   After this I was able to run Windows Updates in the normal fashion and get the remaining 146 updates.

    Thanks for all of your help!

    Dave

    • Marked as answer by dbaddorf Friday, January 27, 2017 3:01 PM
    Friday, January 27, 2017 3:01 PM
  • You're welcome, glad to hear its sorted.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Friday, January 27, 2017 3:04 PM
  • I marked my own answer only because it gave the step by step method to get the updates working again - not that your answer didn't point me in the correct direction because it did.  I would like to give you the credit but also help future readers to be able to get the answer quickly.  Would you like me to change the answer to your posting?
    Friday, January 27, 2017 3:08 PM
  • No biggie but it how the points get assigned. You would not get any points for marking your own answer.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Friday, January 27, 2017 3:10 PM