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Error Code 80072EFE RRS feed

  • Question

  • ok im getting a little bit too frustrated with this error code i use this computer for school and i know its important to be able to update windows not only that but my computers slow enough as it is and have absolutly no money to take it in. can someone please please help. is there anyway i can fix this error without have to install and if not then i would like an accurate website that wont give me viruses. Thanks.!
    Monday, August 23, 2010 7:49 PM

Answers

  • Hi,

     

    The issue can be caused by the incorrect setting in Vista, let us take the following steps to check our issue.  The issue can be caused by the incorrect setting in Vista.

     

    Step 1: Reset TCP/IP and DNS

     

    1. Click Start, in Start Search item, type: "notepad" (without quotes) and press Enter.

     

    2. Copy the following commands and then paste them into the opened Notepad window:

     

    NETSH  INT  IP  RESET C:\RESETLOG.TXT

     

    NETSH  WINHTTP  RESET  PROXY

     

    IPCONFIG  /FLUSHDNS

     

    3. After pasting the above commands, please close the Notepad window. Choose Save when you are prompted to save the file. Type "register.bat" as the file name and choose Desktop from the left panel as the location.

     

    4. Refer to the Desktop and right click the register.bat file, then choose Run as administrator.

     

    5. You will see a DOS-like window processing

     

    Note: if the TCP/IP and DNS still cannot be reset, please directly take the step 3.

     

    Step 2: Add the Windows Update Web site and the Microsoft Update Web site to the Trusted Sites list

     

    Note If your third-party firewall is still disabled from Method B, do not open e-mail messages, surf the Web, or use instant messenger at this point.

     

    1 Start Windows Internet Explorer.

     

    2 On the Tools menu, click Internet Options.

     

    3 Note If you are using Internet Explorer 7, and the menu is not available, press the ALT key on your keyboard to access the Internet Explorer Menu.

     

    4 Click the Security tab, and then click Trusted Sites.

     

    5 Click Sites, and then click to clear the Require server verification (https:) for all sites in this zone check box.

     

    6 In the Add this Web site to the zone box, type the following addresses, and then click Add after you type each address:

     

    http://update.microsoft.com

     

    http://windowsupdate.microsoft.com

     

    7 Click OK two times.

     

    After that, please check our issue again. If the issue persists, I suggest download and install Microsoft Security Essentials and perform a full system scan or scan virus online.

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, August 25, 2010 7:34 AM
    Moderator

All replies

  • Hi,

     

    The issue can be caused by the incorrect setting in Vista, let us take the following steps to check our issue.  The issue can be caused by the incorrect setting in Vista.

     

    Step 1: Reset TCP/IP and DNS

     

    1. Click Start, in Start Search item, type: "notepad" (without quotes) and press Enter.

     

    2. Copy the following commands and then paste them into the opened Notepad window:

     

    NETSH  INT  IP  RESET C:\RESETLOG.TXT

     

    NETSH  WINHTTP  RESET  PROXY

     

    IPCONFIG  /FLUSHDNS

     

    3. After pasting the above commands, please close the Notepad window. Choose Save when you are prompted to save the file. Type "register.bat" as the file name and choose Desktop from the left panel as the location.

     

    4. Refer to the Desktop and right click the register.bat file, then choose Run as administrator.

     

    5. You will see a DOS-like window processing

     

    Note: if the TCP/IP and DNS still cannot be reset, please directly take the step 3.

     

    Step 2: Add the Windows Update Web site and the Microsoft Update Web site to the Trusted Sites list

     

    Note If your third-party firewall is still disabled from Method B, do not open e-mail messages, surf the Web, or use instant messenger at this point.

     

    1 Start Windows Internet Explorer.

     

    2 On the Tools menu, click Internet Options.

     

    3 Note If you are using Internet Explorer 7, and the menu is not available, press the ALT key on your keyboard to access the Internet Explorer Menu.

     

    4 Click the Security tab, and then click Trusted Sites.

     

    5 Click Sites, and then click to clear the Require server verification (https:) for all sites in this zone check box.

     

    6 In the Add this Web site to the zone box, type the following addresses, and then click Add after you type each address:

     

    http://update.microsoft.com

     

    http://windowsupdate.microsoft.com

     

    7 Click OK two times.

     

    After that, please check our issue again. If the issue persists, I suggest download and install Microsoft Security Essentials and perform a full system scan or scan virus online.

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, August 25, 2010 7:34 AM
    Moderator
  • Nichole_01,

    If you still have this problem, then try running the fast and easy tdssrootkill tool in this thread (abuadnan's post).

    http://social.technet.microsoft.com/Forums/en/itprovistaie/thread/0ce7c1e6-7ef2-48e1-b7c9-c8f1e97c71d5

    Here is the direct link.....

    http://support.kaspersky.com/downloads/utils/tdsskiller.exe

    It gets rid of a nasty trojan that many virus detectors dont detect.   The trojan causes more problems than just not being able to get updates.

    Read the comments of the happy campers in that thread (bottom half) who ran that great program - its free and only takes 5 min. 

    Spread the word if it worked for you too.   This is not getting the credit it deserves, and the result of that is alot of wasted time going around the problem through complex windows settings that may get you updates but dont remedy the trojan.
    • Proposed as answer by Broady101 Friday, October 22, 2010 10:55 PM
    Wednesday, October 13, 2010 6:49 AM
  • I had exactly these problems, and had tried half a dozen anti malware tools.

    Kaspersky tdsskiller worked for me, brilliant guys!

    Friday, October 22, 2010 10:55 PM
  • 26charlie,

             I can't thank you enough for sharing this, it has saved me a ton of aggravation! Root-kits just plain suck as well as the people who create them. I highly recommend this handy little tool!

     

    http://support.kaspersky.com/downloads/utils/tdsskiller.exe

    Wednesday, October 27, 2010 3:59 AM