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Lately I've been getting BSODs when shutting down. RRS feed

  • Question

  • Lately I've been getting BSODs when shutting down. The computer runs normally once it's on, and I've had no issues or anything while playing games or using the computer. The BSODs are only occuring once I hit the Shut Down button. The issue started about 3 days ago.  I am attempting to paste the details next.
    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1033
    Additional information about the problem:
      BCCode: 50
      BCP1: FFFFF88803F7D428
      BCP2: 0000000000000000
      BCP3: FFFFF88003F7A80A
      BCP4: 0000000000000005
      OS Version: 6_1_7600
      Service Pack: 0_0
      Product: 256_1
    Files that help describe the problem:
      C:\Windows\Minidump\081411-38672-01.dmp
      C:\Users\ira hilt\AppData\Local\Temp\WER-88936-0.sysdata.xml
    any help would be so appreciated. i have never seen this before and have no idea what to do. I have just installed a new gigabyte motherboard. model: z68x-ud3h-b3 f3.
    also a brand new out of the box Intel i5 2500. i am running window 7 ultimate 64 bit. thank you in advance.
    skydrive link:    https://skydrive.live.com/redir.aspx?cid=2e0510dd5e9eabb3&resid=2E0510DD5E9EABB3!113
    Friday, August 19, 2011 12:28 AM

Answers

  • Hi,

     

    From the dump files, I notice the BSOD was caused by AppleCharger.sys. From my research, it is related to your new gigabyte motherboard.

     

    I suggest uninstalling on/off Charge Utility to check the result.

     

    http://www.gigabyte.com/microsite/185/on-off-charge.htm

     

    Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Niki Han Tuesday, August 30, 2011 9:43 AM
    Monday, August 22, 2011 8:21 AM