Black screen on protected server RRS feed

  • Question

  • I’m running DPM 2010 and I have a number of protected servers that all work fine, except this one Windows 2003 R2/SP2 Server that I cannot backup.
    I am trying to back up the C: drive and System State, and it usually works one time, then I cannot log on to the protected server, all I get is a totally black screen. After reboot it usually works one time before I get the black screen back.
    I have disabled TCP Chimney Offload, someone gave me that tip. Also, I disabled the DPM agent and the server was fine for a number of days but when I enabled the agent again, it turned black on me.

    Any ideas?


    Wednesday, October 31, 2012 9:09 AM

All replies

  • Hi Bertil35

    You might need to check with MS for a hotfix for windows server 2003 and/or check for the latest DPM updates and also make sure your agents are up-to-date.

    Kind Regards

    Thursday, November 1, 2012 6:26 AM