none
Windows Update fails with error 80d05001 since upgrade to 1607 RRS feed

  • Question

  • Hello guys,

    since upgrading to Windows 10 version 1607 updating our clients fails with error code 80d05001.

    I could narrow it down to our firewall that does http and https inspection. That seems quite weird as it was working properly with version 1511. According to the logs the issue may be caused by update delivery via file streaming.

    So my question is, is there any option to set the update delivery to standard http download? Or do you have any other workaround except turning the web filtering feature in our firewall?

    Another question is, what does the error code exactly mean. I couldn't find any inforamtion about it.

    Many thanks in advance for your help,
    FelR


    • Edited by Felix95 Sunday, August 14, 2016 11:12 AM
    Sunday, August 14, 2016 11:10 AM

Answers

  • Hi MeipoXu,

    after turning Delivery Optimization off, updating Windows didn't work yet.

    So I took a closer look on how updates are obtained. It seems Windows 10 does not use standard conform MIME-types for downloading since version 1607. After setting such a exception for all Windows-Update domains in our firewall, it started working.

    Thank you for your help,
    Felix95

    • Marked as answer by Felix95 Monday, August 15, 2016 11:19 AM
    Monday, August 15, 2016 11:18 AM

All replies

  • Hi Felix95,

    "Update delivery" should be related to the new feature "p2p" included in Windows 10. It lets you get Windows updates and Windows Store apps from sources in addition to Microsoft. Here is a link for reference:
    Windows Update Delivery Optimization: FAQ
    https://privacy.microsoft.com/en-us/windows-10-windows-update-delivery-optimization

    If you want to always download the updates from Microsoft Update directly, we could try to disable it (refer to the upper link). Or we have to allow that service to cross the firewall. There is little thing we can do to change that service except disabling it.

    As for the meaning of that  code, I didn`t find any related information, either.

    Best regards


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Monday, August 15, 2016 1:50 AM
    Moderator
  • Hi MeipoXu,

    after turning Delivery Optimization off, updating Windows didn't work yet.

    So I took a closer look on how updates are obtained. It seems Windows 10 does not use standard conform MIME-types for downloading since version 1607. After setting such a exception for all Windows-Update domains in our firewall, it started working.

    Thank you for your help,
    Felix95

    • Marked as answer by Felix95 Monday, August 15, 2016 11:19 AM
    Monday, August 15, 2016 11:18 AM
  • would you be kind enough to mention the 'domains' here???? and the procedure to add the exception to windows firewall??
    Monday, August 29, 2016 8:34 AM
  • Hi aditya7051,

    we had to set the exception in our hardware firewall, a Sophos appliance, not Windows Firewall. For the web filtering exceptions we use following regex-expressions:

    ^https?://([A-Za-z0-9.-]*\.)?windowsupdate\.com/
    ^https?://([A-Za-z0-9.-]*\.)?microsoft\.com/

    Hopefully this could help you.

    Greetings,
    Felix95

    Monday, August 29, 2016 9:15 AM
  • I'll see if I can resurrect a solved thread here

    Felix95, what Sophos appliance do you use? I'm new to Sophos and trying to get my head around the filtering exceptions.

    Do I need to include an exception for every IP that the device contacts for updates? The network I'm working on runs a Sophos XG and I would think that I want to apply a filtering exception for the URL rather than on a per IP basis?

    Any help on a dead thread is appreciated!

    Monday, November 21, 2016 10:42 AM
  • Hi,

    I am using s Sophos SG software appliance. You say, you run a XG appliance, so does it have the new Sophos Firewall OS? In the old UTM OS you can set filterings exceptions on URL basis, I don't know if the new version supports this too.

    Hope I could help a litte bit.

    Felix95

    Tuesday, November 29, 2016 12:56 PM