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System Centre Essentials 2007 server reporting agents not contacted yet RRS feed

  • General discussion

  • I have installed the agents onto about 30 computers but the server is reporting that they have not been contacted yet?

    Any ideas?
    • Changed type Jie-Feng Ren Tuesday, October 6, 2009 10:04 AM no reply
    Friday, September 25, 2009 3:29 PM

All replies

  • How long has it been since you installed the agents?
    Have the client computers been rebooted since the agent was pushed to them?
    Tim
    Tim Vander Kooi
    Friday, September 25, 2009 7:20 PM
  • Its been a day or two now.

    The clients will have been restarted by now
    Monday, September 28, 2009 8:02 AM
  • They say that the health state is ok, but the management status says error
    Monday, September 28, 2009 8:03 AM
  • Hi,

    Refer to KB article below:

    970606 SCE 2007 - Computers and agents showing as Not Yet Contacted
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;970606

    HTH.
    Jie-Feng Ren - MSFT
    Monday, September 28, 2009 9:21 AM
  • I have reinstalled the client on a couple of PC's but it still states that the monitoring has an error any ideas?
    Monday, September 28, 2009 12:41 PM
  • Hi,

    First, you can go to monitoring->active alerts to check what alert prompts. Also, for SCE agent server show with "Not Yet Contacted", you can check %Windir%\windowsup.log for details.

    HTH.


    Jie-Feng Ren - MSFT
    Tuesday, September 29, 2009 9:08 AM
  • I have checked the %windir% and there is no windowsup.log

    Are you talking on the client?
    Tuesday, September 29, 2009 10:48 AM
  • Hi,

    Sorry for my typo. I mean it is the %windir%\windowsupdate.log. In this log, it will record the information for troubleshooting not yet contacted problem. You can look into this log on problematice clients for details. Please send the log to scedata@microsoft.com for further research.

    HTH.
    Jie-Feng Ren - MSFT
    Wednesday, September 30, 2009 7:11 AM