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Is it possible toI fix a corrupted microsoft word document RRS feed

  • Question

  • A mate of mine has a corrupted word document. Totally inledgeable. Just random characters. The problem was they were opening and saving the document directly from a usb key on two different pc's with two different versions of word. 
    I've tried all the solutions on the following web site which was very informative but to no avail.

    http://www.officearticles.com/word/recover_a_corrupt_microsoft_word_document.htm.

    I've also tried a raft of word repair tools, demo versions included to see if they can extract any ledgable data but also to know avail.

    I've also used JEdit to open it using different character encodings. Another failure.

    Is there any way to retreive any of the data in this document? Please help
    Thursday, October 1, 2015 8:45 AM

Answers

  • Word documents corrupted by the unsafe removal of USB drives are typically unrecoverable by any means. The Word version is of no consequence. Time to restore from a backup...

    Cheers
    Paul Edstein
    [MS MVP - Word]

    Hi,

    As Paul said, in some scenarios the documents could be unrestorable.

    Please try the suggestions in this kb below, especially Method 4 to search for the backup files:

    https://support.microsoft.com/en-us/kb/316951

    Regards,

    Melon Chen
    TechNet Community Support


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, October 2, 2015 6:50 AM

All replies

  • Word documents corrupted by the unsafe removal of USB drives are typically unrecoverable by any means. The Word version is of no consequence. Time to restore from a backup...

    Cheers
    Paul Edstein
    [MS MVP - Word]

    • Proposed as answer by Charles Kenyon Friday, October 2, 2015 1:11 PM
    Thursday, October 1, 2015 8:58 AM
  • Hi Peter,

    Thanks posting in MSDN forum.

    This forum is for developers discussing developing issues involve Microsoft product, since the issue is more relative to end-user, I would like to Word IT pro discussions forum.

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.

    Thanks for your understanding.

    Regards & Fei


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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    Friday, October 2, 2015 5:07 AM
  • Word documents corrupted by the unsafe removal of USB drives are typically unrecoverable by any means. The Word version is of no consequence. Time to restore from a backup...

    Cheers
    Paul Edstein
    [MS MVP - Word]

    Hi,

    As Paul said, in some scenarios the documents could be unrestorable.

    Please try the suggestions in this kb below, especially Method 4 to search for the backup files:

    https://support.microsoft.com/en-us/kb/316951

    Regards,

    Melon Chen
    TechNet Community Support


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, October 2, 2015 6:50 AM
  • Is it possible to recover a corrupted Word document? Sometimes.

    Document Corruption

    As Paul has said, when the document was on a USB drive and worked on from within Word, the chance of recovery becomes negligible.

    Never, EVER, work on a Word document when it is on a USB drive. This means opening, editing, saving, or printing.


    Charles Kenyon Madison, WI

    Friday, October 2, 2015 1:16 PM
  • Frist, you can try OpenOffice to open and repair the corrupted document. OpenOffice is a free and open source software which is compatible with Word document. Sometimes it can open the corrupt document that Word cannot open.

    You can get OpenOffice at http://www.openoffice.org/

    If it does not work,  then you may try third-party tools such as DataNumen Word Repair at

    https://www.datanumen.com/word-repair/

    It provides a free demo version so that you can try to see if the data you want can be recovered or not.

    Good luck!
    Saturday, October 3, 2015 7:49 AM