• Question

  • hi, 

    i have this problem when i istall MathType 6.7a

    anyone could explain the problem to me?

    it will come out evertime when i close the word.

    i have 2 laptop one will have no problem with MathType 6.7a

    the one with no problem is Window 7 Ultimate 64 bit and microsoft office 2010 32bit 

    hope to get this stuff done soon....


    Problem signature:

    Problem Event Name: APPCRASH

    Application Name: WINWORD.EXE

    Application Version: 14.0.6024.1000

    Application Timestamp: 4d83e310

    Fault Module Name: VBE7.DLL

    Fault Module Version:

    Fault Module Timestamp: 4d430aec

    Exception Code: c0000005

    Exception Offset: 000dc98e

    OS Version: 6.1.7601.

    Locale ID: 3081

    Additional information about the problem:

    LCID: 1033

    skulcid: 1033

    Sunday, October 2, 2011 12:02 PM


  • Hi,


    Thank you for using Microsoft Office for IT Professionals Forums.


    From your description, please try the following steps:


    1.Close all Office program.

    2.Locate to the folder:
    C:\Program Files (x86)\Common Files\microsoft shared\VBA

    3.Rename the folder VBA7 as VBA7.old

    4.Start Word, it will prompt to install Visual Basic for Applications.

    5.After installation need a reboot.

    6.Try to install the MathType 6.7a again.



    If it doesn’t work, please try to repair the Office program refers to:


    1.Click Start, then click Control Panel.

    2.Click Programs and Features.

    3.Click the Office 2010 program that you want to repair, then click Change.

    4.Click Repair, then click Continue. You might need to restart your computer after the repair is complete.


    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.




    Rex Zhang


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    • Marked as answer by Rex Zhang Friday, October 7, 2011 1:16 AM
    Tuesday, October 4, 2011 7:33 AM