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DPC_WATCHDOG_VIOLATION Blue Screen Error on Windows 10 RRS feed

  • Question

  • Hello Everyone,

    I've been getting a lot of DPC_WATCHDOG_VIOLATION Blue Screen errors lately. I have a 1-year-old HP notebook with Windows 10. The error occurs while watching videos on YouTube, or simply listening to music. I've read the related topics, and I assumed there could be a problem with one of the drivers, so I updated most of them. But I'm still getting Blue Screens. Here's the link to the dump files of the last 2 crashes: https://1drv.ms/u/s!AuVMU53Pbq1vhLg-KL9g27JK_UPXJg

    Could someone help me please?

    Thanks in advance :)

    • Edited by gnori Saturday, July 22, 2017 7:40 AM
    Friday, July 21, 2017 9:35 PM

Answers

  • There were two bsod mini dump files debugged.

    The misbehaving driver was/is rtwlane.sys or Realtek PCI-E Wireless LAN NIC NDIS Driver

    Perform the following steps:

    1) Open the web site for the computer manufacturer (for example HP:  https://support.hp.com/us-en/drivers)

    2) Enter the computers serial or product number and operating system

    3) View available drivers

    4) Look for Realtek PCI-E Wireless Lan

    5) Download and install this driver

    6) if there are any problems downloading and installing this driver download again the driver to the desktop

    7) open device manager > expand network adapters > look for Realtek PCI-E Wireless Lan > right click uninstall > reinstall driver from the desktop

    8) a backup plan in case a driver is not available on the computer manufacturer's web site is to use the Realtek website:  http://www.realtek.com/downloads/


    Saturday, July 22, 2017 8:52 AM

All replies

  • Cannot download that file, ask for login. Can you post it on OneDrive or a site that does not require login?
    Friday, July 21, 2017 10:22 PM
  • Of course, sorry. Here it is: https://1drv.ms/u/s!AuVMU53Pbq1vhLg-KL9g27JK_UPXJg

    Thanks

    Saturday, July 22, 2017 7:45 AM
  • There were two bsod mini dump files debugged.

    The misbehaving driver was/is rtwlane.sys or Realtek PCI-E Wireless LAN NIC NDIS Driver

    Perform the following steps:

    1) Open the web site for the computer manufacturer (for example HP:  https://support.hp.com/us-en/drivers)

    2) Enter the computers serial or product number and operating system

    3) View available drivers

    4) Look for Realtek PCI-E Wireless Lan

    5) Download and install this driver

    6) if there are any problems downloading and installing this driver download again the driver to the desktop

    7) open device manager > expand network adapters > look for Realtek PCI-E Wireless Lan > right click uninstall > reinstall driver from the desktop

    8) a backup plan in case a driver is not available on the computer manufacturer's web site is to use the Realtek website:  http://www.realtek.com/downloads/


    Saturday, July 22, 2017 8:52 AM
  • Thank you so much! I successfully updated said driver, and it looks like the problem is gone :)
    Saturday, July 22, 2017 10:00 AM