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Random shutdowns RRS feed

  • Question

  • My computer has been shutting down randomly then multiple times when it tries to start up and i checked my event logs and found a few warnins/errors and wondered if they are the cause and what i could do to fix them :

    - System
    - Provider
    [ Name] Microsoft-Windows-Search
    [ Guid] {CA4E628D-8567-4896-AB6B-835B221F373F}
    [ EventSourceName] Windows Search Service
    - EventID 3036
    [ Qualifiers] 32768
    Version 0
    Level 3
    Task 3
    Opcode 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2014-10-05T18:05:35.000000000Z
    EventRecordID 4983
    Correlation
    - Execution
    [ ProcessID] 0
    [ ThreadID] 0
    Channel Application
    Computer B0rG
    Security
    - EventData
    ExtraInfo Context: Application, SystemIndex Catalog Details: The object was not found. (HRESULT : 0x80041201) (0x80041201)
    URL

    csc://{S-1-5-21-3221646656-2406933292-2439648899-1000}/



    - System
    - Provider
    [ Name] Microsoft-Windows-WMI
    [ Guid] {1edeee53-0afe-4609-b846-d8c0b2075b1f}
    [ EventSourceName] WinMgmt
    - EventID 10
    [ Qualifiers] 49152
    Version 0
    Level 2
    Task 0
    Opcode 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2014-10-05T18:02:35.000000000Z
    EventRecordID 4974
    Correlation
    - Execution
    [ ProcessID] 0
    [ ThreadID] 0
    Channel Application
    Computer B0rG
    Security
    - EventData
    //./root/CIMV2
    SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99

    0x80041003

    - System
    - Provider
    [ Name] Microsoft-Windows-Eventlog
    [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}
    EventID 1101
    Version 0
    Level 2
    Task 101
    Opcode 0
    Keywords 0x4020000000000000
    - TimeCreated
    [ SystemTime] 2014-10-05T18:00:19.127266100Z
    EventRecordID 8236
    Correlation
    - Execution
    [ ProcessID] 944
    [ ThreadID] 1148
    Channel Security
    Computer B0rG
    Security
    - UserData
    - AuditEventsDropped
    Reason

    0


    - System
    - Provider
    [ Name] EventLog
    - EventID 6008
    [ Qualifiers] 32768
    Level 2
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2014-10-05T18:00:12.000000000Z
    EventRecordID 15951
    Channel System
    Computer B0rG
    Security

    - EventData
    18:58:32
    ‎05/‎10/‎2014
    966
    DE070A000000050012003A002000D302DE070A000000050011003A002000D302600900003C000000010000006009000000000000B00400000100000000000000

    Binary data:

    In Words

    0000: 000A07DE 00050000 003A0012 02D30020
    0008: 000A07DE 00050000 003A0011 02D30020
    0010: 00000960 0000003C 00000001 00000960
    0018: 00000000 000004B0 00000001 00000000

    In Bytes

    0000: DE 07 0A 00 00 00 05 00 Þ.......
    0008: 12 00 3A 00 20 00 D3 02 ..:. .Ó.
    0010: DE 07 0A 00 00 00 05 00 Þ.......
    0018: 11 00 3A 00 20 00 D3 02 ..:. .Ó.
    0020: 60 09 00 00 3C 00 00 00 `...<...
    0028: 01 00 00 00 60 09 00 00 ....`...
    0030: 00 00 00 00 B0 04 00 00 ....°...
    0038: 01 00 00 00 00 00 00 00 ........















    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Tm
    [ Guid] {4CEC9C95-A65F-4591-B5C4-30100E51D870}
    EventID 4
    Version 0
    Level 3
    Task 0
    Opcode 0
    Keywords 0x8000000000000000
    - TimeCreated
    [ SystemTime] 2014-10-05T17:57:32.677552100Z
    EventRecordID 15949
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 68
    Channel System
    Computer B0rG
    - Security
    [ UserID] S-1-5-18
    - EventData
    TmIdentity {5649ADDA-4438-11E4-AF5C-806E6F6E6963}
    TmLogFileNameLength 73
    TmLogFileName \SystemRoot\System32\Config\TxR\{5649add8-4438-11e4-af5c-806e6f6e6963}.TM
    TxUow {41E6267F-4827-11E4-ABD0-002522F3CA2E}
    TxDescriptionLength 0
    TxDescription



    • Edited by DannyLap93 Sunday, October 5, 2014 6:14 PM Typo
    Sunday, October 5, 2014 6:13 PM

Answers

  • Spontaneous shut downs are often a hardware issue.  Overheating most often and sometimes a bad power supply.  Your comment re. "then multiple times when it tries to start up" makes overheating seem particularly likely.  Does that happen before or after Windows starts? If you wait longer to start up does it make a difference?  If this is a desktop, look for dust clogging especially in the heat sink.  Clean with compressed air if dust clogged.  Check fans are working too.  A laptop is more difficult. Check the vents and fan outlet. 

    Software issues are also possible but the specific events you posted are unlikely candidates.

    • Marked as answer by Cloud_TS Tuesday, November 11, 2014 5:28 AM
    Sunday, October 5, 2014 6:59 PM

All replies

  •  We do need the actual log file (called a DMP file) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  
    We prefer at least 2 DMP files to spot trends and confirm the cause.

    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    If you are using Blue screen view, who crashed, or a similar application, don't.  They are wrong at least as often as they are correct

    Wanikiya and Dyami--Team Zigzag

    Sunday, October 5, 2014 6:24 PM
  • Spontaneous shut downs are often a hardware issue.  Overheating most often and sometimes a bad power supply.  Your comment re. "then multiple times when it tries to start up" makes overheating seem particularly likely.  Does that happen before or after Windows starts? If you wait longer to start up does it make a difference?  If this is a desktop, look for dust clogging especially in the heat sink.  Clean with compressed air if dust clogged.  Check fans are working too.  A laptop is more difficult. Check the vents and fan outlet. 

    Software issues are also possible but the specific events you posted are unlikely candidates.

    • Marked as answer by Cloud_TS Tuesday, November 11, 2014 5:28 AM
    Sunday, October 5, 2014 6:59 PM