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DPM 2019 Feedback and questions about supported backup sources RRS feed

  • Question

  • Hello everybody,

    As we read, DPM 2019 can only backup Windows Server, SQL Server, Exchange, SharePoint of versions being in mainstream support. That is, only everything 2016 or 2019, and SQL from 2014 or higher.

    If this keeps true, it would be VERY disappointing. We have to migrate so many customers to 2019 level this year, and those customers have lots 2012 R2, 2012 and even 2008 R2 servers, Exchange 2010/2013 and so on. Having DPM 2019 not backing up those versions makes our migration plans even more complicated than they are already due to dependencies of product versions to domain controller versions, SQL versions and so on. We may be forced to insert migration steps to DPM 2016 first, and then to DPM 2019. I am sure you can see what difficulties, time and money goes for such added complexity.

    So PLEASE consider re-enabling DPM 2019 backing up everything at least from 2012 upwards - as you have done some time ago while re-enabling backing up Windows Server 2003 due to very similar customer feedback, do you remember? ;-)

    Anyway, it would help our migration plans if you could answer the following questions please:

    a) DPM 2019 cannot backup Windows Server 2012/2012R2 currently, but can it backup Hyper-V VMs hosted on Windows Server 2016 with the VMs running 2012/2012R2? That is, if we cannot backup the server inside of the VM, can we at least backup the whole VM if it is running on a 2016 Hyper-V server?

    b) Can DPM 2019 backup SQL 2014 (which should work) running on Windows Server 2012/2012R2 (which may be a problem currently)? That is, can we install the DPM 2019 agent onto a Windows Server 2012/2012R2 and have DPM 2019 backup not the server, but the SQL 2014 databases on it?


    Best Regards, Stefan Falk




    • Edited by Stefan Falk Wednesday, March 20, 2019 11:55 AM typo
    Wednesday, March 20, 2019 11:52 AM

Answers

  • Hi Stefan,

    I understand your concerns, I will try to answer your questions as good as I can.

    a) DPM 2019 cannot backup Windows Server 2012/2012R2 currently, but can it backup Hyper-V VMs hosted on Windows Server 2016 with the VMs running 2012/2012R2? That is, if we cannot backup the server inside of the VM, can we at least backup the whole VM if it is running on a 2016 Hyper-V server?

    Answer:Yes, as long as your Hyper-V hosts are at a supported level, you will be able to backup guest virtual machines.

    b) Can DPM 2019 backup SQL 2014 (which should work) running on Windows Server 2012/2012R2 (which may be a problem currently)? That is, can we install the DPM 2019 agent onto a Windows Server 2012/2012R2 and have DPM 2019 backup not the server, but the SQL 2014 databases on it?

    Answer:
    No, as Windows Server 2012/R2 is not supported, the agent cannot be installed and therefore you cannot protect any workloads on a Windows Server 2012/R2 server.

    However, I believe you "can" protect Windows Server 2012/R2 workloads but it is just not officially supported.


    For feedback, you can suggest it in the link below:
    https://feedback.azure.com/forums/914488-system-center-data-protection-manager


    Best regards,
    Leon


    Blog: https://thesystemcenterblog.com LinkedIn:

    • Marked as answer by Stefan Falk Wednesday, March 20, 2019 3:17 PM
    Wednesday, March 20, 2019 12:35 PM

All replies

  • It's not official, but I've read that you should be able to backup 2012 workloads with an older DPM agent. I didn't try it yet, but it could work... 

    Microsoft Certified Professional

    [If a post helps to resolve your issue, please click the "Mark as Answer" of that post or click Answered "Vote as helpful" button of that post. By marking a post as Answered or Helpful, you help others find the answer faster. ]

    Wednesday, March 20, 2019 12:33 PM
  • Hi Stefan,

    I understand your concerns, I will try to answer your questions as good as I can.

    a) DPM 2019 cannot backup Windows Server 2012/2012R2 currently, but can it backup Hyper-V VMs hosted on Windows Server 2016 with the VMs running 2012/2012R2? That is, if we cannot backup the server inside of the VM, can we at least backup the whole VM if it is running on a 2016 Hyper-V server?

    Answer:Yes, as long as your Hyper-V hosts are at a supported level, you will be able to backup guest virtual machines.

    b) Can DPM 2019 backup SQL 2014 (which should work) running on Windows Server 2012/2012R2 (which may be a problem currently)? That is, can we install the DPM 2019 agent onto a Windows Server 2012/2012R2 and have DPM 2019 backup not the server, but the SQL 2014 databases on it?

    Answer:
    No, as Windows Server 2012/R2 is not supported, the agent cannot be installed and therefore you cannot protect any workloads on a Windows Server 2012/R2 server.

    However, I believe you "can" protect Windows Server 2012/R2 workloads but it is just not officially supported.


    For feedback, you can suggest it in the link below:
    https://feedback.azure.com/forums/914488-system-center-data-protection-manager


    Best regards,
    Leon


    Blog: https://thesystemcenterblog.com LinkedIn:

    • Marked as answer by Stefan Falk Wednesday, March 20, 2019 3:17 PM
    Wednesday, March 20, 2019 12:35 PM
  • Thanks for your prompt responses!

    Answer a) will help a bit at least, and I have posted in user voice.


    Best Regards, Stefan Falk

    Wednesday, March 20, 2019 1:38 PM
  • You’re welcome! If you have any other concerns, feel free to ask!

    (If this answered your questions, please take the time to mark as answer or vote as helpful)


    Blog: https://thesystemcenterblog.com LinkedIn:

    Wednesday, March 20, 2019 3:12 PM
  • This is extremely disappointing that 2012/R2 is not supported in DPM 2019. I hope the team reconsiders and includes support for it. As Stefan stated, this is going to make migrations to Server 2019 much more complicated for enterprise customers.

    Thanks,

    Josh

    Thursday, March 21, 2019 9:06 PM
  • I agree, to call this fraustrating would be an understatement. I could understand if 2012/2012r2 was out of support but it is still in extended support and heavily adopted. Come on Microsoft it makes 0 sense why you would make it so complex to migrate. All I want to do is replace a server and use the latest version of DPM to save me further job in the not so distant future. Same story with VMM i'm afraid as you cannot add 2012/2012R2 hosts or clusters to that either...

    Thanks

    Adam

    Tuesday, March 26, 2019 8:37 PM
  • I agree that it is unfortunate, one thing that should work is to have the Hyper-V hosts (VMM hosts) at least as Windows Server 2016, and perform host-level backup, then you should be able to backup Windows Server 2012/R2 guest VMs.

    Blog: https://thesystemcenterblog.com LinkedIn:

    Tuesday, March 26, 2019 8:40 PM
  • Hello everybody,

    I have tried to install the agent, and it worked without error messages for Server 2012 and 2012 R2, SQL 2012 R2 and Exchange 2013. This is, of course, no guarantee that we can restore things if needed, since we are running clearly out of support in this scenario. However, as Leon guessed, it _seems_ to work, besides being currently unsupported.

    So please, Microsoft, do not forget your business customers which have several reasons to not move everything to Azure, and who are running your software as long as it is supported, mainstream or extended.


    Best Regards, Stefan Falk

    Tuesday, March 26, 2019 9:13 PM
  • I think this is supported, but we need to wait for Microsoft official statement. Of course, would recommend testing your backups. 

    Microsoft Certified Professional

    [If a post helps to resolve your issue, please click the "Mark as Answer" of that post or click Answered "Vote as helpful" button of that post. By marking a post as Answered or Helpful, you help others find the answer faster. ]

    Wednesday, March 27, 2019 6:24 AM
  • I also believe there will come support for Windows Server 2012 R2 (especially R2), as of now it's not officially supported but let's wait and see.

    Support might come latest in the next rollup (in the autumn sometime).


    Blog: https://thesystemcenterblog.com LinkedIn:

    Wednesday, March 27, 2019 7:59 AM
  • I wouldn't hold my breath. First the DPM 2016 stability disaster, now Microsoft doesn't even support backing up their own products with DPM.

    I simply can't take this nonsense anymore. Time to look at other backup products.


    Thursday, March 28, 2019 9:53 AM
  • It looks like they've changed the support matrix to include Server 2012/R2...so that's great news for us all :)

    I'm not verified, so I can't post the link. But it's on the System Center DPM 2019 doc.

    Tuesday, April 9, 2019 10:58 PM
  • Yes, DPM 2019 now officially supports Windows Server 2012 & Windows Server 2012 R2.

    DPM 2019 Protection support matrix
    https://docs.microsoft.com/en-us/system-center/dpm/dpm-protection-matrix?view=sc-dpm-2019#protection-support-matrix


    Blog: https://thesystemcenterblog.com LinkedIn:

    Wednesday, April 10, 2019 5:15 AM