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My wife's laptop is regularly blue screening RRS feed

  • Question

  • Windows XP SP3

    Started with 0x7 BSOD and now has moved up to a 0x50 error.  It only seems to occur when I have the network adapters turned on (Wireless).  BSOD does not occur in Safe Mode, but does in Safe Mode with networking whenever I try to go online.  I have a kernel dump that I'd be happy to share.

    Saturday, January 28, 2012 1:04 AM

Answers

  • Hi,
     
    According your description, I suggest that you run Windows in Safe Mode and uninstall the wireless deriver. After that, please start up Windows as normal, then reinstall the wireless driver again.
     
    Since this problem is a Windows XP related issue, and our forum mainly focus on Windows 7. Please post your question to Microsoft Windows XP SP3 forum:
     
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. 
     

    William Tan

    TechNet Community Support

    • Marked as answer by Arthur Xie Tuesday, February 21, 2012 5:58 AM
    Thursday, February 2, 2012 1:13 PM

All replies

  • Hi Nirgal2002,

    Feel free to upload the memory dump file to a Skydrive public share.

     

    Waiting for your update.

     


    Regards, Liran.
    Saturday, January 28, 2012 11:51 AM
  • Hello,
    Please use Microsoft Skydrive to upload dump files (c:\windows\minidump). Once done, post a link here.
    If you want to debug dump files by yourself, refer to that: http://support.microsoft.com/kb/315263
    You can also contact Microsoft CSS for assistance.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

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    Sunday, January 29, 2012 3:40 PM
  • Hi,
     
    According your description, I suggest that you run Windows in Safe Mode and uninstall the wireless deriver. After that, please start up Windows as normal, then reinstall the wireless driver again.
     
    Since this problem is a Windows XP related issue, and our forum mainly focus on Windows 7. Please post your question to Microsoft Windows XP SP3 forum:
     
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. 
     

    William Tan

    TechNet Community Support

    • Marked as answer by Arthur Xie Tuesday, February 21, 2012 5:58 AM
    Thursday, February 2, 2012 1:13 PM