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Wireless network stopped functioning after Ultimate update RRS feed

  • Question

  •  

    I have a HP laptop running the worst operating system ever (Vista). After a recent auto update for Ultimate, I now find that my wireless connection is no longer working.

     

    In Device Manager, Instead of 2 drivers

     

    Intel(R) Wireless WiFi Link 4965AGN

    Realtek RTL8168B/8111B Family PCI-B Gigabit Ethernet NIC (NDIS 6.0)

     

    Showing working as before the update, I now have 16 (!) drivers including

     My 2 original drivers

     3 x 6TO4 Adapter

     2 x isatap

     5 x WAN miniport

     1 x Teredo tunneling

     

    All of which have exclamation marks and are no longer working, and none of which will uninstall.

     

    I see heaps of similar posts and claims of answers here, but I don't see any happy people actually solving this problem yet. When will MS have a fix for this ?

     

     

    Monday, March 17, 2008 12:26 AM

Answers

  • Hi,

     

    You can try to perform a startup repair, to see if some system files are corrupt:

     

    a. Please ensure that the DVD-ROM is the first booting device.

    b. Generally, startup repair won’t cause data missing, but it’s recommended to backup important data before that, just in case.

     

    1. Please insert the Windows Vista DVD and reboot the computer.

     

    2. When we are prompted to press a key to boot from the DVD, please press Enter or the space bar.

     

    3. Choose your language settings, and then click Next.

     

    4. Click Repair your computer.

     

    5. Select the operating system you want to repair, and then click Next.

     

    6. On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt you to make choices as it tries to fix the problem, and if necessary, it might restart your computer as it makes repairs.

     

     

    Cheers,

    Lionel

     

    Monday, March 24, 2008 6:29 AM

All replies

  • Hello,

     

    I recommend you to go to HP website and update all the drivers for your devices.

     

    If the problem persists, let me know the model of your computer and the update number (or possible ones) that leads to this problem.

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Wednesday, March 19, 2008 6:33 AM
  • Geez, you really put some thought into that answer Lionel

     

     

    Thursday, March 20, 2008 12:24 AM
  • Hi,

     

    Generally, if device statuses in Device Manager are abnormal (with question or exclamation mark), the drivers are very possibly corrupt or missing. That’s why I recommend you to reinstall the updated drivers.

     

    Nice weekend!

     

    Cheers,

    Lionel

    Friday, March 21, 2008 7:32 AM
  • Yep, Done that...

    No change..

    Next idea ????

     

    Friday, March 21, 2008 8:47 AM
  • Hi,

     

    You can try to perform a startup repair, to see if some system files are corrupt:

     

    a. Please ensure that the DVD-ROM is the first booting device.

    b. Generally, startup repair won’t cause data missing, but it’s recommended to backup important data before that, just in case.

     

    1. Please insert the Windows Vista DVD and reboot the computer.

     

    2. When we are prompted to press a key to boot from the DVD, please press Enter or the space bar.

     

    3. Choose your language settings, and then click Next.

     

    4. Click Repair your computer.

     

    5. Select the operating system you want to repair, and then click Next.

     

    6. On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt you to make choices as it tries to fix the problem, and if necessary, it might restart your computer as it makes repairs.

     

     

    Cheers,

    Lionel

     

    Monday, March 24, 2008 6:29 AM
  • All three of my computers have the same problem after a recent MS Update.  It's not your computer, it's the update.  My wife and kids aren't engineers so I can't give more detailed information, but if the driver's corrupt, Microsoft corrupted it, make that corrupted them.  I have a degree in Computer Engineering and I'm beginning to understant that's what it takes to keep an MS OS working.  Too bad I'm deployed and can't fix their computers for another couple of months.... I sure do miss those emails from home though.

     

    You boys and girls at MS have some work to do.

    Tuesday, April 29, 2008 7:40 PM
  • Exactly Same Same problem....

     

    Re-installed latest HP network drivers.

    Tried upgrade of Vista Home Premium SP1

    HP do not provide Vista cd-rom for repair from boot as suggested.

     

    HP Pavilion dv9505tx

     

    Intel(R) Wireless WiFi Link 4965AGN

    Realtek RTL8168B/8111B Family PCI-B Gigabit Ethernet NIC (NDIS 6.0)

     

    Showing working as before the update, I now have 16 (!) drivers including

     My 2 original drivers

     3 x 6TO4 Adapter

     2 x isatap

     5 x WAN miniport

     1 x Teredo tunneling

     

    All of which have exclamation marks and are no longer working, and none of which will uninstall.

    Sunday, May 25, 2008 10:42 PM
  • How can I get this disk because I didn't get one with my computer?
    Michele
    Friday, April 15, 2011 11:36 PM