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WSUS updates - 0x80070005 error on every Windows 2008 R2 server when installing 2017-xx Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems RRS feed

  • Question

  • Hi All,

    I have issue with installing "2017-xx Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems" every month. It happens every month for this update - 2017-xx where xx is the month number. It happened 3 months in a row now. First and 2nd time I downloaded update from Microsoft and manually installed update without any issue.

    I've seen articles about error 0x80070005 and registry fixes but we use WSUS and there is no way I do it on every server. Should I just do it on WSUS? If there is error on WSUS how can I fix it?

    Now on one of the servers I went to C:\Windows\SoftwareDistribution\Download\e36a113a06f8716107f9aa578c2ab4fd\ and .olded Windows6.1-KB4054518-x64.cab file, then run windows updates from Windows Update and it installed successfully. It is now pending restart not failed. I could probably do it on every server but is it going to happen again next month?

    WindowsUpdate.log from one of the servers (but it is exactly the same for each):

    2017-12-13 21:31:20:489  488 1488 AU >>##  RESUMED  ## AU: Download update [UpdateId = {6AFAFA25-25A1-4350-AD2B-979B7BC98B98}, succeeded]
    2017-12-13 21:31:20:489  488 814 Report REPORT EVENT: {F6811219-80E4-4AFC-AF69-C694E1C0D2B2} 2017-12-13 21:30:57:759-0000 1 162 101 {6AFAFA25-25A1-4350-AD2B-979B7BC98B98} 203 0 AutomaticUpdates Success Content Download Download succeeded.
    2017-12-13 21:31:20:489  488 1488 AU Setting AU scheduled install time to 2017-12-19 01:00:00
    2017-12-13 21:31:20:489  488 1488 AU Successfully wrote event for AU health state:0
    2017-12-13 21:31:20:489  488 1488 AU Successfully wrote event for AU health state:0
    2017-12-13 21:31:21:051  488 1e8c Handler Generating request for CBS update 341E6ADD-C4AD-4554-AD81-402B4E19D14C in sandbox C:\Windows\SoftwareDistribution\Download\8ee819064461b9f557835876104b7f13
    2017-12-13 21:31:21:051  488 1e8c Handler Selecting self-contained because update has express payload but server doesn't support it.
    2017-12-13 21:31:21:051  488 1e8c Handler Selected payload type is ptSelfContained
    2017-12-13 21:31:21:051  488 1e8c Handler Detected download state is dsHavePackage
    2017-12-13 21:31:21:051  488 1e8c Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2017-12-13 21:31:21:051  488 1e8c Misc FATAL: Failed to delete file \\?\C:\Windows\SoftwareDistribution\Download\e36a113a06f8716107f9aa578c2ab4fd\Windows6.1-KB4054518-x64.cab (hr = 80070005) after 0 retries
    2017-12-13 21:31:26:215  488 1e8c Misc FATAL: Failed to move file from \\?\C:\Windows\SoftwareDistribution\Download\8ee819064461b9f557835876104b7f13\Windows6.1-KB4054518-x64.cab to \\?\C:\Windows\SoftwareDistribution\Download\e36a113a06f8716107f9aa578c2ab4fd\Windows6.1-KB4054518-x64.cab (hr = 80070005) after 10 retries
    2017-12-13 21:31:26:215  488 1e8c DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: CACDS: SusMoveDirectoryContents failed with 0x80070005.
    2017-12-13 21:31:26:339  488 1e8c DnldMgr WARNING: Resetting shared sandbox
    2017-12-13 21:31:26:355  488 1e8c Misc FATAL: Failed to delete file \\?\C:\Windows\SoftwareDistribution\Download\e36a113a06f8716107f9aa578c2ab4fd\Windows6.1-KB4054518-x64.cab (hr = 80070005) after 0 retries
    2017-12-13 21:31:26:355  488 1e8c DnldMgr WARNING: Download request generation failed with 0x80070005.
    2017-12-13 21:31:26:355  488 1e8c DnldMgr Error 0x80070005 occurred while downloading update; notifying dependent calls.

    Thanks

    Krzysztof

    Thursday, December 14, 2017 11:54 AM

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