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Can't install or even check for new updates with Windows 7 build 7100 RRS feed

  • Question

  • Hi

    I used to be able to get updates fine but recently, every time I try to install them, i get error code 80072EFD Windows update encountered an unknown error. Does anyone know what this is or how to fix it?

    I also am unable to sign into windows live messenger, gives me a proxy error but I am not running any proxies and have even completely disabled all firewall. I can ping the servers fine, just can't seem to login. Have tried uninstall/re-install plus all the various troubleshooting I could find on the web.

    As the 2 problems seemed to start at the same time, I figure they may be related.

    Any suggestions?

    thanks
    DrClap
    Sunday, July 5, 2009 5:26 AM

Answers

  • DrClap -

    Are you using a proxy server to connect to the Internet? The error in question seems to be related to a misconfiguration of the proxy settings with regards to Windows Update. The settings for it are different from the settings for IE.

    Try this:

    1.) Click on the Start Orb and type CMD in the search box.
    2.) Right-click on the CMD.exe listing at the top and select "Run as Administrator"
    3.) At the prompt type netsh winhttp show proxy
    4.) Note the proxy settings.
    5.) Then, type netsh winhttp reset proxy
    6.) Try your Windows Update...

    Let us know how that goes...
    • Proposed as answer by Wolfie2k6 Sunday, July 5, 2009 8:58 AM
    • Marked as answer by Andy Song Thursday, July 23, 2009 6:17 AM
    Sunday, July 5, 2009 6:35 AM

All replies

  • DrClap -

    Are you using a proxy server to connect to the Internet? The error in question seems to be related to a misconfiguration of the proxy settings with regards to Windows Update. The settings for it are different from the settings for IE.

    Try this:

    1.) Click on the Start Orb and type CMD in the search box.
    2.) Right-click on the CMD.exe listing at the top and select "Run as Administrator"
    3.) At the prompt type netsh winhttp show proxy
    4.) Note the proxy settings.
    5.) Then, type netsh winhttp reset proxy
    6.) Try your Windows Update...

    Let us know how that goes...
    • Proposed as answer by Wolfie2k6 Sunday, July 5, 2009 8:58 AM
    • Marked as answer by Andy Song Thursday, July 23, 2009 6:17 AM
    Sunday, July 5, 2009 6:35 AM
  • Hi Wolfie2k6

    Thank for the advice, that seems to have done the trick

    had proxy set to a local host on 7171?????? don't know how that got there.

    reset and all works great.

    Thanks
    DrClap
    Sunday, July 5, 2009 8:04 AM
  • Dr Clap -

    Hmm. Odd. Keep your eye's open. Something likely set it once, it may set it again. At least, you can fix it should whatever put that setting back.
    Sunday, July 5, 2009 8:59 AM
  • FYI this happends if your Time zone is wrong too.


    Vote for Freedom - Vote to Protect our Country
    Monday, July 6, 2009 5:16 AM
  • Jbenisek -

    Er.. Ok.. How does having the wrong time zone create a bogus proxy server entry?

    Monday, July 6, 2009 7:27 AM
  • no, not a bogis proxy server, but not being able to connect to Windows updates and other odd problems... if others have this problem that do not have bogis proxy servers settings please check your timezone and time settings.


    Vote for Freedom - Vote to Protect our Country
    Tuesday, July 7, 2009 6:36 AM