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AOL user prompted for OWA Logon RRS feed

  • Question

  • Using Exchange 2003 with Outlook 2007 clients.  I have a User who sends mail to an external AOL mailbox/recipient.  When the AOL user replies, he gets a OWA logon prompt for my OWA domain name.  Why would this happen?

    Thank you.

    Thursday, May 5, 2011 7:01 PM

Answers

  • Please check if the issue happens for other internal recipients via outlook and OWA

    Please check if the issue happens to all the external recipients’ clients

    Please check if the issue happens when other internal senders deliver the message externally

    The tests above will help you to narrow down the cause and troubleshoot the issue


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Alan.Gim Friday, May 13, 2011 1:52 AM
    • Marked as answer by Alan.Gim Monday, May 16, 2011 3:13 AM
    Thursday, May 12, 2011 6:01 AM