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Word 2007 Mail Merge Repeats Itself RRS feed

  • Question

  • I am using an Excel file to populate name/address info in a Word document/mail merge. There are a little more than 3,000 records to merge/print and I have been merging/printing 500 at a time - helps keep track of where I am in the job, makes for convenient stopping points, etc.

    On two occasions, I have noticed that the print job gets to a point (100-200 or so records) and then starts at the beginning of the list again.

    I have performed more mail merge operations than I can count over the last 10 years or so and I have never seen anything like this - until now.

    Any thoughts would be appreciated.

     

    Thursday, September 22, 2011 2:17 PM

Answers

  • I think that this issue has been resolved.  It appears that the driver for the laser printer had an issue.  

    While working on a project a few weeks ago, I had some printer issues & re-installed this particular printer.  At that time I updated the driver to a different/newer version.  Rolling back to a different driver appears to have resolved the issue.

     

    Sunday, September 25, 2011 10:13 AM

All replies

  • I think that this issue has been resolved.  It appears that the driver for the laser printer had an issue.  

    While working on a project a few weeks ago, I had some printer issues & re-installed this particular printer.  At that time I updated the driver to a different/newer version.  Rolling back to a different driver appears to have resolved the issue.

     

    Sunday, September 25, 2011 10:13 AM
  • Hi,

     

    I am glad to hear that the problem is resolved. I appreciate all your time and effort on this issue.

     

    Best Regards, 

     

    William Zhou

    Forum Support

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    Monday, September 26, 2011 1:15 AM