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Operation Failed when connect to Room Mailbox via Outlook RRS feed

  • Question

    • i have problem with trying to access the Room Mailbox and it show the operation Failed to connect it. we can create new room mailbox but still not able to access the room mailbox via outlook the same as before. I would like to ask for help and appreciate for all respond. Thanks. 
    Tuesday, December 22, 2015 4:10 AM

All replies

  • Does the same error occur both in online and cached modes?


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Tuesday, December 22, 2015 6:27 AM
    Moderator
  • This connection error for both Cached Mode and Online Mode. I can't select Room Mailbox, it show error retrieved data from mail.example.com. 
    Tuesday, December 22, 2015 3:29 PM
  • What does the address list "All Rooms" look like?

    Get-AddressList "All Rooms" | FL


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Tuesday, December 22, 2015 4:48 PM
    Moderator
  • it show normal message about Address. I would like to update you back that when we access via OWA is working fine but problem when we connect from Microsoft Outlook. 

    Regards,

    Sokneang

    Wednesday, December 23, 2015 10:10 AM
  • First of all, please update outlook to the latest available version, Then if you are still facing the problem check out below forums/articles and let us know if any of these helps.

    http://msitpros.com/?p=2066

    https://support.microsoft.com/en-us/kb/2597037

    https://social.technet.microsoft.com/Forums/exchange/en-US/27d386de-5c48-4398-83ee-24677c88b62a/error-the-operation-failed-when-accessing-address-list-from-exchange-server?forum=exchange2010


    Regards, Sourabh Kumar Jha | Please mark it as an answer if it solves your problem or vote as helpful if you like it. |

    Saturday, December 26, 2015 5:50 PM
  • thank you, the problem was now solved.

    Sokneang SAM

    Thursday, March 17, 2016 1:11 AM
  • Care to share how?

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Thursday, March 17, 2016 1:35 AM
    Moderator